Here is another nasty deal from DealFind for Android Tablets. They don’t know the make of the product, remove valuable comments absolutely ignoring their customers and caring only about their own profit as they did with some past deals which turned to be a scam. Even with DealFind discount, the total price is about the same or even higher than other retailers offer.
The deal was:
$85 for a 7inch Google Android 2.2 Tablet Including Shipping from Fabuless Products ($399 Value)
By the end of Dec 26 over 3,500 customers purchased this “fantastic” deal. Screenshot from http://www.dealfind.com/toronto/fabulesscan/
Basically DealFind and Fabuless Products claim that the regular price for this 7inch Google Android 2.2 Tablet is $399 and they give 79% discount selling it for $85. Seems too good to be true, right? Let’s take a look…
It’s a piece of electronic, so there are two possible reasons for such a big discount:
- The product is fake OR (maybe even AND)
- The price is incredibly inflated
Let’s skip the first assumption, however we know that DealFind already sold thousands of fake memory cards, and check the second assumption.
Here is a link with product description provided on the deal page:
http://fabulessproducts.com/index.php?route=product/product&path=57&product_id=41
The price is indeed $399 there:
The product description page does not specify manufacturer and model number for some reason, so it’s hard to compare prices with other retailers. Some customers also asked these questions on DealFind discussion board, but unfortunately representatives do not know what they sell:
They just provided model number of processor used in the Tablet PC, but not the actual manufacturer:
This model is the Wondermedia 8650
People then started to search for reviews and found very useful link with problems and tips related to these tablets “WM 8650 Tablet and few Problems“:
http://www.androidtablets.net/forum/wondermedia-based/20327-wm-8650-tablet-few-problems.html
But DealFind thought that it will turn customers away and just removed the comments:
Above two comments are removed now from DealFind discussion board. Actually it is known that they remove any comment which may negatively affect sales totally ignoring customers. Why anyone should use DealFind after that at all?!
Let’s try to figure out what the make of the Tablet PC is.
This is another screenshot from http://fabulessproducts.com:
The same pictures appear on another website CoolDroids.com
http://www.cooldroids.com/7-android-2-2-tablet-pc-wi-fi-4gb-512mb-ram-800mhz-flash-10-1/
Most likely Fabuless Products and Cool Droids are related to each other somehow.
From the picture on CoolDroids.com we see that the make of this Tablet PC is Eken, and now it’s much easier to compare prices.
The very similar one (if not the same) I could find was:
EKEN M009S 7″ epad android 2.2 VIA8650 800MHz wifi 3G Camera tablet pc
for $60 here:
http://www.aliexpress.com/fm-store/104710/211059827-500713361/EKEN-M009S-7-epad-android-2-2-VIA8650-800MHz-wifi-3G-Camera-tablet-pc.html
(click on image to enlarge)
The price for single unit is US $60. Including UPS Expedited Shipping it is US $78.91.
That is the real market price is $80.50 CAD. But DealFind sells it for $85 claiming the real value of $399!
So, basically Fabuless Products and DealFind inflated the price at least in five times!
Everyone can purchase the same Tablets at aliexpress.com and receive it much faster without waiting for another couple weeks in order to redeem coupons at fabulessproducts.com and 21 day for delivery as they inform in their terms and conditions. (Note: I’m not encouraging anyone to do so. Aliexpress is provided only for informational purposes here). There is also some buyers protection available…
What we have:
DealFind and Fabuless Products sell Tablet PC’s at a bit higher price than the market price is with the help of false/deceptive advertisement of 79% discount. We also know that about 50% go to DealFind and 50% go to the merchant. Shipping cost money also. It means that Fabuless Products should buy these tablets for maximum of $30 from somewhere…
Neither Fabuless Products nor Cool Droids show back of the Tablet PC which has the brand name on it. DealFind do not tell the manufacturer’s name. So probably they are not even genuine Eken Android Tablets…
Beware!
Just found another retailer selling it for $59.99 USD with Free Shipping…
http://www.stopfinger.com/goods_aWQJNDgyNQ==.html
Initially DealFind was offering leather carrying case, earphones and free shipping:
(click on image to enlarge)
After deal ended they withdrawn these valuable conditions…
Fabuless Products Owner?
People in the comments section mentioned that extra charges for shipping/handling/taxes went to Andrew Ferreira through PayPal. First of all thanks for this information.
Let’s take a closer look at WhoIs information for FabulessProducts.com website. It is available for public here:
http://www.whois.net/whois/fabulessproducts.com
Domain Name: FABULESSPRODUCTS.COM
Last Updated on: 25-NOV-11
Administrative, Technical Contact:
Ferreira, Andrew andrewatella@gmail.com
Fabulessproducts
88 Bloor Street East
suite 2312
Toronto, ON m4w3g9
CA
416-825-6127
Andrew Ferreira is the name which customers reported on their PayPal invoices. But the e-mail address contains “andrewatella“.
Phone number 416-825-6127 which belongs to Andrew Ferreira according to the above WhoIs information also belongs to Andrew Atella:
screenshot from http://www.inhouseaffairs.com/contact-us.html
It let me think that Andrew Ferreira and Andrew Atella is the same person who registered fabulessproducts.com and now accepting payments via PayPal from customers who purchased Android Tablets from DealFind.
Here is some information about Andrew Atella which is publicly available in the Internet. If anyone has problems reaching Fabuless Products via 1-888-702-6632 phone number provided by DealFind or contact form/e-mail on their website, maybe it’s worth to try alternative methods.
- Owner/Co-Founder of InHouse Affairs as stated in his LinkedIn profile: http://ca.linkedin.com/pub/andrew-atella/31/6a5/7a2
- Facebook pages of Andrew Atella:
http://www.facebook.com/andrew.atella
http://www.facebook.com/pages/Andrew-Atella/245152895038
(if you are Andrew Atella and has absolutely nothing to do with Fabuless Products, please let us know, we will make a correction)
Related posts:
Fake Toshiba Memory Cards from XSV 360 on DealFind
Contour Memory Pillow, Alkaline Water Tubes and Kassar Media
Class action suit against Dealfind and Fabuless
Thanks Everyone who provided feedback and valuable information!
Trueler.com got a response from person who suffered from this scam and also had to pay extra trying to ship Tablets back, but still can’t get refunds.
If anyone has problems with full refunds (including for shipping back if it was requested by DealFind/Fabuless), please send me a note via http://trueler.com/contact-us/ or speak up in comments indicating that you wish to participate in class action suit against Dealfind and Fabuless. I will forward you contact information of that person.
Update: Unfortunately lawyers were not interested in this, and unfortunately there is no class action law suite started…
I purched the product and it completely different from what I expected. Not only thant it is not even working properly. I colled Fabuless and was actualy able to speak to Andew who told me that some one from the service department will call me to deal with the issues tha I have and surprisingly enough no one ever called. I would like to get my money back that I paid for the product but am not sure how
Class action suit against Dealfind and Fabuless
Thanks Everyone who provided feedback and valuable information!
I got a response from person who suffered from this scam and also had to pay extra trying to ship Tablets back, but still can’t get refunds.
If anyone has problems with full refunds (including for shipping back if it was requested by DealFind/Fabuless), please send me a note via http://trueler.com/contact-us/ or speak up here indicating that you wish to participate in class action suit against Dealfind and Fabuless. I will forward you contact information of that person.
Thanks,
Trueler
After finding this site (because I have experienced the same issues) and reading all of the posts, I contacted both Dealfind and my credit card company to request a refund. Dealfind told me my order had already been processed and that they could not refund me. After hearing what has happened, my credit card company credited my account on the spot. I then asked for a refund from Paypal and today I have a response from Fabuless.
“Dear Valued Customer,
We would like to thank you for shopping with FabuLESS Products. Your order has been shipped. We apologize for the delay. In light of the situation we have upgraded you tablet from a Andoird 2.2 to an Anoid 2.3. We hope you receive it shortly. Canada Post should send you a tracking number, however please do not worry if you do not receive one. You product will still be sent.
Shipping Depart
Fabuless Products
I do not know what an Andoird or an Anoid is, but if the products received so far from others on this site are to go by I suspect I will be returning it.
Update on this tablet. Holly cow, it is amazing. this device is absolutely amazing when it arrived I was so excited I did what the instruction manual said and plugged it in to my amazement it started charging this powerful device. It’s so powerful and amazing it overheated the power cord in less than 5 minutes. I ran downstairs and grab another charging device to my amazement it works now I have power. I quickly got online and downloaded angry birds and after 3 minutes later I was excited to play with full battery. I could not wait. 5 minutes later it died this thing is so amazing it sent funny colors to my eyes. so the charger lasted not even a day, bad wifi and the volume is very low.
@Dawn,
I also received this e-mail and the refund was indeed processed exactly 5 business days later. I also requested my refund from the Dec “deal” within the first 30 days.
Now I sit and wait! Did anyone who ordered in December and request a refund get it? Did it take long after this notification?
Thank you for your email. We have received your information and will notify you once your refund has been processed. This process can take approximately 5-10 business days. Please note that all transactions are final once the transaction is complete. We appreciate your patience!
Toll Free: 1.888.320.6368 – It’s 888 instead of the 855 and it seems to take you to a different directory. Select that you want to spell the first or last name and spell amy.
Good luck getting through. I sure hope I’m near the end of this!
Well 48 hours has passed and I called Dealfind for the status and I was told to wait for an email. This is for the tablet purchased in December. NOTE: For all you having issues getting through to Dealfind. This “AMY” took over my case and she (so far) appears to be SUPER. She has a different number AND if you spell her name out in the directory you get right through to her (the other number is ALL OF OUR AGENTS ARE BUSY!” I’ll post her number in another posting. Here is the email I just got moments ago after giving fambuless 48 hours to respond to Dealfind.
Thank you for your email. We understand that you would prefer to receive your refund back on to your credit card.
As your vouchers were purchased within 30 days, we would be more than happy to honour your request.
Please provide us with the last four digits of your credit card so that we can process your refund promptly:
Last 4 digits of credit card:
Dealfind Email address:
Order #(s):
Voucher #(s):
Brief Reason:
Once again, we apologize for any inconvenience and greatly appreciate your patience. Thank you for using Dealfind.
I also had a problem. Talked to Meesha at Dealfind who subsequently never answered my follow-up calls or returned my requests via voice mail for an update. I entered a dispute with my credit card company and will make sure it is fulfilled. I’ll also be in touch with the BBB in the US and an equivalent body in Canada regarding Dealfind.com’s fraudulent behavior. I suggest others here do the same.
Gald to see I’m not the only one having this horrific experience!
About 10 days ago I started making attempts to contact (not so) Fabuless. Telephone service being “upgraded” and only generic responses to e-mails stating my item had been picked up by Canada Post.
2 days ago I filed a complait with PayPal and requested a refund from Dealfind. Today I got a shipping number from Canada Post stating item was shipped out today…..35 days after redeeming my voucher!
If I had known days ago the item had not even been shipped I would have cancelled it!
I’m in the process of trying to get a refund on my first order which I received about a week ago. As soon as I opened it and saw no manufacturer on the box, tablet or manual, I knew I had been duped. After plugging in it, there was a strange smokey, oily smell. The device booted up and I noticed that the touch-screen was unresponsive so I had to use the stylus they provided. Then once I got the WiFi configured, I noticed that it wouldn’t pick up my home signal…until I literally had this piece of junk right up against the router. I have a LePan which I got from Amazon and it works wonderfully, so it wasn’t my router.
As for the second order placed in January, Dealfind has yet to reply regarding my request for a full refund.
Thanks Trueler for keeping this site alive. As for you @Dealhunter you are of no help to this forum you address as “idiots” and your comments are not welcome. Go back to the hole you crawled out from.
Also, for the past two days I have been trying to get a hold of Dealfind on the phone. As soon as I explain that I am calling to get a refund on the Dec. 26th Android Tablet deal, I get put on hold for a very long time. Once I was silly and waited an hour…I keep calling and have had this same treatment 9 times now, although I have not waited more than 25 minutes on these following occasions. I believe they are doing this on purpose to not deal with anyone directly with this particular issue. Never again will I buy anything from these people.
I just checked my order history on Fabuless to see if anything has changed (ie. working tracking number?) and my order history has been wiped out!!!
Order History
You have not made any previous orders!
This, after an email I sent them yet again yesterday complaining that I have not received my tablet and the tracking info is BS.
WTF is going on!!!!
Yes, I have use the tablet and it sucks. Wifi doesn’t always work, I turned it on today and the screen kept flashing. Then it finally worked. I plug it into charge and it’s not charging. But the plug is nice and hot. I better go check on it before it starts a fire. Try and get your money back people!
@ Lauren
“There’s no complaints listed because as soon as you go through BBB they contact dealfind for resolution. If it is resolved it doesn’t get listed although it should, BBB is shady all on it’s own, but they will seek resolve for you. As will your credit card company.”
The BBB is a totally useless organization, and as you so rightly pointed out, they themselves are quite shady.
From experience I have found that when you contact the BBB for info on a company, they will most likely tell you that XYZ company is not a member and that they have no info on file for that company, or else the company is a member in good standing and there are no complaints against it.
The main problem is that most companies know exactly how the BBB actually operates. They either completely ignore them in which case nothing really happens…complaints just end up in their round file. Or else they become members, and once that happens, there will likely never be any negative info given out on them. After all, what company would ever want to pay an annual membership fee to another company which provided negative reports on them?
Has anyone had any luck with refunds after they claim to have shipped the tablet? I have been trying to get a refund for over a week and instead of a refund they claim they shipped it yesterday! Grrrrrrrr!!!!
Mine just came in the mail. I never got a tracking number for it. I’m just charging it now and will let you know what I think of it. I do agree that it is cheaply made. I haven’t notice it being in chinese like some people have mentioned.
As promised, I did get my refund to my credit cards for all three of the units from Dealfind. I am impressed. I will now proceed to deal with paypal to get my tax. Hope everyone get thier refund soon !!
For all those who are wondering why it’s taking SO long for Crapfind to answer your emails, refunds, complaints, etc…it comes down to this: They sold over 7500 tablets to over 7500 idiots but allocated probably 3 people to handle ALL inquiries afterwards. At this rate I’m surprised they even answer your emails and complaints within 3 weeks.
After the horrible ordeal of dealing with dealfind and fabu-crap products for about 3 weeks i finally received a confirmation of a refund from dealfind. Didn’t think i really was going to get my money back after 1)Being told that not-so-fabuless products was being notified to contact me to cancel within 24/48hrs – which never happened, 2)then being told that the product was shipped and that i had to ship it back to get a refund (they even supplied me w/ a tracking number that had no updates since 19/2/2012, 3) finally, i threatened to do a charge back, file a complaint with the BBB, and contact local media – which i did contact CTV about this “deal”].
here is what they had to say:
“Thank you for your patience.
Your refund has been processed! It will take approximately 5 – 10 business days to appear on your credit card account.
Please note that all transactions are final once the transaction is complete.
We apologize for any inconvenience and thank you for using Dealfind!”
hope this helps anyone,
Thanks Trueler for providing a venue for people to learn about what they are getting and who they are getting it from(great citizen journalism if you ask me)
Best regards
SwarmJam already run many scams…
Hi Everyone,
WARNING TO ALL – There is a new deal that started today from this shady company called “Fabuless Products” The deal is on SwarmJam and it is as follows :
$35.00 for an iPhone External Battery Pack from Fabuless Products ($69.99 Value)
I guess after all the problems they had on Dealfind they decided to take their business to SwarmJam so they could find new customers to scam.
Dawn, I had the exact same experience as you yesterday with dealfind. I also filed a dispute with paypal and last night got an email from “fabufraud” saying my order was shipped…. after two weeks of ignored emails and calls requesting a refund! I Wonder if I can refuse the package? The tablet was for my 9 year olds birthday who was also celebrating remission from brain cancer so last minute I had to go out and buy a Nook so I no longer have any use for piece of junk from fabuless!
My response to Dealfinds audacious email to me regarding my MIA tablet.
“I do not accept your response to my request for a refund. The last activity on that tracking number was January 27th, as you can see. Canada Post’s Express Post service is supposed to be 2 business days. I called Canada post and they said they actually have not picked up the shipment and have no further information for that tracking number. The two estimated delivery dates of January 20th and January 30th have long since passed and my item is still in limbo. I suspect it is a communal tracking number that is not associated with my actual address. This tracking information was only provided AFTER I launched a PayPal dispute. Only then was my order status on Fabuless upgraded from “pending” to “shipped” PayPal has investigated and based on this invalid tracking number they are refunding me the handling charges I paid. I expect you to do the same. This is completely unacceptable and if you wish to retain any semblance of credibility as a business, you will issue the refund. I have never seen such blatant disrespect for customers as I have experienced with both Dealfind and especially Fabuless. If you do not co-operate I will definitely pursue this through my credit card company and the Better Business Bureau. Dealfind is responsible for whatever goes wrong with their deals and this one certainly turned out very messy. Being a “Customer Satisfaction Expert”, if you must take a loss on this one in order to do the right thing, then so be it and perhaps be more vigilant in the future when screening your merchants.
Awaiting your action,
Colleen *******
416-***-****
Update: PayPal refunded me the $11 today since 10 days has passed now since the last activity on that bogus “tracking number” I was given …last activity being January 27th. I got a pathetic email from Dealfind yesterday in response to my many requests for a refund. Here us their email, I will post my response to that after this post…
Hi Colleen,
Thank you for your email. We do apologize for any inconvenience you may have received. We have received a tracking number for your name, Colleen *******, which is 2000873782******. Please login to Canada Post and type in this tracking number and you will find that your product has arrived in Toronto recently. Thank you for using Dealfind and we hope you have a great day! :)
Liza
Customer Satisfaction Expert
Dealfind
Phone: 416.631.6368
Toll Free: 1.888.320.6368
Fax. 416.946.1145
CANADA
250 Ferrand Drive, Suite 1503
Toronto, Ontario, Canada M3C 3G8
UNITED STATES
560 South Winchester Boulevard, Suite 500 San Jose, California, United States 95128
http://www.dealfind.com
ref:00D6Iqu4.5006HBlsD:ref
It was hard to get ahold of Dealfind today as “all of their agents” were busy, which was the first time I have had that issue. I spend my whole lunch waiting for an agent and then I had to hang up in the end.
Later I was able to speak to an agent who had a really upbeat personality and was more than willing to offer me my refund. This agent claimed that it would now be their case and that I needed to give them 48 hours to contact Fabuless and cancel the order. After this time I would be refunded on my credit card. I stressed not dealfind dollars and I was assured it wouldn’t be.
I’m still not 100% certain what the end result wil be a refund as it seems that everytime you think things are moving ahead it goes backwards!
The fabuless email I got last night actually was identical to one I got from them on January 5 (word for word).
I’ll be sure to post what happened after the 48 hours passes with dealfind. I suspect Fabuless will “create a tracking number” for me.
Michelle, glad you liked your purchase! Haven’t heard to many saying that! Are they sending out better ones now I wonder?
Trueler, thanks for responding to my request!
I’m still waiting for mine. Apparently canada post has picked it up and fabuless said that I might not get a tracking order. But I’m glad to here someone likes it.
After sending Dealfind my order numbers many times (3or4 at least!) and finally getting the same pat answers, “The merchant has assured us the orders have been shipped and customers have been receiving their orders. You should receive your order this week.” Now Dealfind says, “We apologize for the inconvenience! We are unable to locate your order. Did you receive an Order ID #?” Ahhh! These guys are unbelievable!
So far, I have received great customer service from Dealfind when requesting a refund for the voucher I purchased on 1/29 for the 2.3 tablet. I initiated the refund on 2/1 and I received my credit on my statement on 2/2.
The BBB is shady. I saw that Dateline undercover special about how they force companies to pay them off for that A+ rating and I believe it too.
Update from yesterday.
It actually came in today after one month and 3 days. I never got the notice from CANADA post, never heard from customer service about my numerous emails sent. Nothing. It just appeared in the regular mail today. But its here and I am in love with it. Im still keeping my complaint with the BBB though because people need to be aware of this company. I will reverse my complaint with PayPal. That was a very scary situation doing business outside of US I wont do again.
Never again will I do business with DealFind. Not just because of this experience but I bought a voucher for an aesthetican and they were a shoddy business. I see why they advertised dirt cheap to get business.
For me it’s the same, i’ve buy a cellphone inspired iphone and android and i received something like a plastic toy …
It s realy a shame daring to cell those kind of products.
Do you have any problems to be refund?
Thank you for your answear.
Hi Frances,
DealFind should refund you without any problems since only one week passed after your purchase and you have not redeemed it.
Thanks,
Trueler
Anyone here has any success getting a refund either through your VISA company or Dealfinder BEFORE redeeming the voucher? And what did you say to them? I paid Dealfinder the $85 for this tablet on Jan 30th and then received an email on Feb 3 to redeem the voucher. Would certainly like to avoid all the frustrations having to call Fabuless if possible.
There’s no complaints listed because as soon as you go through BBB they contact dealfind for resolution. If it is resolved it doesn’t get listed although it should, BBB is shady all on it’s own, but they will seek resolve for you. As will your credit card company.
Im in the same boat. I didnt realize the item was from a company in Canada when I couldve gone to Best Buy down the street. I ordered mine last month and when I did get someone on the phone a few weeks back, she said she couldnt tell me anything until it shipped. Now there’s a recorded message that tells you to email their info@fabulessproducts.com website when you call.
I have just filed a complaint with the BBB because they are listed and I saw from someone else’s post to file with Paypal, then it’ll be my credit card company that I’ll file with for the $85 from Dealfind.
The funny thing is, I did my research and didnt find any complaints on this company. I was barely able to find this website mixed in with other findings that werent this company.
Currently there are no complaints listed on BBBs website.
Dawn,
Contact you credit card company or the company through which you paid and demand that they make the refund based on the fact that Dealfind is refusing even though your order has still not been sent.
Also make a complaint to the BBB.
The more outside agencies involved the worse it makes dealfind look. If you are only dealing with them then they have no reason to resolve your issue.
L
So tonight I get this email from Fabuless. Would you all agree that this should be PROOF enough that my order has not been sent? I am FUMING right now! I’m calling Dealfind tomorrow as this shows my order has not been shipped! I asked for a refund last week and was told to wait until this Friday to see if it arrives. This is all the proof I should need!
To: XXX
Subject: Fabuless Products – Order XXXX
Date: Mon, 6 Feb 2012 21:22:44 +0000
From: customerservice@fabuLESSproducts.com
Fabuless Products
Thank you for your interest in Fabuless Products products. Your order has been received and will be processed once payment has been confirmed.
Order Details
Order ID: XXXX
Date Added: 05/01/2012
Payment Method: PayPal
Shipping Method: Free Shipping Email: xxxxxxx
Telephone: xxxxxxx
IP Address: xxxxxx
Payment Address Shipping Address
XXXXX
Product Model Quantity Price Total
Google Android 2.2 Product 14 1 $399.00 $399.00
Sub-Total: $399.00
Free Shipping: $0.00
Coupon(DF001): $-399.00
Handling Fee : $6.75
Tax 5 %: $4.25
Total: $11.00
Please reply to this email if you have any questions.
Powered By OpenCart.
CJ,
Contact the media. Keep calling dealfind and post your story in their ‘deal of the day’ forum. Also it seems people have had success through contacting the BBB and filing a complaint.
Good Luck,
L
I still have not received my Dec. 26 tablet. No tracking info, no response from Fabuless after several email and phone attempts. I filled out the online Dealfind refund request, got no response so I called had an unsatisfying phone conversation with a Dealfind rep, and on February 1st, I started a PayPal dispute for my 11.85 handling fee. The next day Fabuless speedily responded to PayPal with a “tracking number” and my order status on their website was changed from pending to shipped. I received this tracking number from PayPal on Feb. 2. and my dispute is currently being assessed. I don’t believe this is actually MY tracking number, I think its a load of bull***. Apparently the order info was received by Canada Post on Jan. 19, was picked up by Canada Post on Jan. 27th, and was never to be seen or heard from again! The estimated shipping dates changed from initially being Jan. 20th, to Jan. 30th (which had already long since passed. I called Canada Post on Friday and they said the shipment hasn’t actually been picked up by them yet, and they have no further information. I called Dealfind demanding a refund based on this info, and gave the rep the tracking number (which she already had…) and asked her to call Canada Post, which supposedly, she did. She came back and said since the tracking info says “shipped” they can’t do a refund. I am sooooo angry!!! Here is the Canada Post tracking info below. It’s pretty sketch. Canada Expresspost is supposed to be a 2 day delivery service.
Tracking Number
20008737827xxxx
Please note that this is the most up-to-date information available in our system. Our telephone agents have access to the same information presented here.
Track Status
Product Type: Xpresspost
Expected Delivery : 2012/01/20
Updated Delivery : 2012/01/30
Delivery date changed : Item was received by Canada Post after cut-off time.
Date Time Location Description Retail Location Signatory Name
2012/01/27 19:03 TORONTO Item picked up by Canada Post
Track History
Date Time Location Description Retail Location Signatory Name
2012/01/27 19:03 TORONTO Item picked up by Canada Post
2012/01/19 18:18 ETOBICOKE Order information received by Canada Post
Hey no problem! I’m not pissed at dealfind so I was really nice an polite in the email request!
Wow, I’m shocked. I guess I will be calling them tomorrow then. They must be changing their tune! Thanks for the update!
@Dawn,
Today i received a response from dealfind. They stated that they will contact fabuless and cancel my order within 48 hours! After that, they will proceed with my refund request. On a positive note, i’ve had excellent service from dealfind in regards to this tablet order! I will continue to be a customer with dealfind, however I cant say the same about fabuless.
Jo-Anne, Thanks for update!
Trueler
I have had some success with refunds. Dealfind indeed refunded me The $85 voucher fee for the Android 2.3 because the deal had not closed yet. It is already showing on my Credit Card.
As for the Android 2.2 (2 of them) I had to get Pay Pal to dispute them as I have had no luck with Dealfind, even after forwarding them the Fabuless email which states they have not sent them. They tell me they are still verifying.
Pay Pal was much more proactive and have already refunded me the $11.85 for “handling” and taxes on one tablet since they have established that it was not even sent yet ( as of Feb. 4).
It seems odd that Pay Pal can establish that when Dealfind says they can’t. It is Dealfind who is suppose to be in the know of this Fabuless Products and have a private phone line to communicate with them. I thinkd it is pretty easy to come to the conclusion that Dealfind is being very unco-operative when making this right. Satisfaction Guaranteed, “MY BUTT”.
First off in my defense to the inferred comments that I am some kind of idiot, Tte first Dealfind deal I ordered for the 2.2 Android was advertised as coming with a leather case, earphones and free “shipping”. I did research and decided that the product was indeed overvalued at the suggested retail price of $399. But as the ad read with the included accessories I decided it was still worth the money. My mistakes were only in assuming that the ad was truthful, the product would arrive in the time alotted, the product would be of good quality (for the money), the item would be in good working order and they guaranteed satisfaction. I could not forsee that Dealfind would change their ad after I ordered it.
Who goes back continually after you purchase a deal to see if it changed? By the time I found out it had changed I had already ordered the Tablet 2.2 with Fabuless. Therefore I could not get a refund from Dealfind.
It wasn’t until The second Dealfind ad for the Android 2.3 came out, that I found out that I was far from being alone on still waiting for an inferior product that no one was standing behind.
Thank God for this website. I found it because Dealfind was not quick enough to delete it (a posted link) when I was investigating the second ad.
I am guilty of trusting Dealfind to have investigated the integrity of Fabuless Products. My trust was placed in them rather than in Fabuless Products.
I do not beleive myself to be some kind of “idiot” just because I had some faith in a well established company. I hope I don’t lose all faith in doing business online. After all, Lloyd, I live over an hour out of town and work 13 hours six days a week. So shopping is a challenge. Though I have no idea why I am defending myself to you, accept that you are lashing out on a personal level which seems uncalled for.
Those companies don’t sell the item if they can’t deliver or you get a rain check and PAY when the item is available. This is CLEARLY not the case for Dealfind and Fabuless. They take your money and don’t give a darn!
@Marc, they will only tell you to please wait while in transit (container they mean). I emailed my refund request in last Saturday – no response! I called Tuesday and was told it was in transit so they didn’t want to refund my money incase I got it, and I should give them 2 weeks for it to arrive (that tells you they KNOW it hasn’t been shipped).
Chelsea at Fabuless has not responded to my emails that I have been sending her daily. She was responding previous to the release of the 2.3.
@Lloyd: It’s a market value drop in case of BlackBerry PlayBook from $499 to $199 happening now. Future Shop and Walmart Canada do not want someone to go after them for making unfair discount claims and they made things right from the beginning. Some retailers do not care for now. When the market value will be finally set at $199, respected retailers should remove $300 discount claim.
Case of Fabuless Products and DealFind is not comparable to the above one at all:
– Market value claimed by Fabuless and DealFind exceeds the real one (which was already set) in about 5 times! Taking into account ~2 months for delivery, even more…
I hope it addressed your concerns.
Thanks,
Trueler
@ scott
You are quite right. Not only do so many people buy items on line without even reading Q&A areas, but they do so without even doing the slightest bit of research beforehand into what they are actually buying.
@ Trueler
“Future Shop and Walmart behave very ethical and fair in this particular case knowing that the market value of “BlackBerry PlayBook 16GB†is becoming $199 instead of $499.”
It would appear that its only Walmart Canada…Walmart USA is still claiming a $499 value
Online: $198.00
List Price: $499.00
You Save: $301.00 (60%)
http://www.walmart.com/ip/BlackBerry-PlayBook-7.0-Touchscreen-16GB-Entertainment-Tablet-featuring-BlackBerry-Tablet-Operating-System/16419511?findingMethod=rr
Staples
BlackBerry PlayBook 16GB
Save $300 Offer Valid Until February 7, 2012! Available Online and Instores. While Quantities Last.
Price After Savings: $199.00
http://www.staples.ca/ENG/Catalog/cat_sku.asp?webid=323496&CatIds=&AffixedCode=&=&=&=&cid=DA:SBD:CRTO:RMR:323496_ENG
The Source
BLACKBERRY® 16GB PLAYBOOK
Regular Price: $499.99
You Save: $300.00
You Pay: $199.99
Sale ends February 9, 2012
http://www.thesource.ca/estore/product.aspx?language=en-CA&catalog=Online&category=BB-Playbook&product=1716101
Sears is still selling for the $499 price
http://www.sears.ca/content/merchandising/2011/blackberry/playbook?extid=050211_ca_Vanity_EN_Unknown_Playbook
Blacks (Is this for real? No wonder they are out of stock)
Blackberry Playbook 32GB WiFi
Now $149.99
Save $450.00
http://www.blacks.ca/blacks/jump/product/32127/Blackberry-Playbook-32GB-WiFi/cat530008/Tablets/product.jsp?prdId=32127&bauth=1
Perhaps everyone is not quite so ethical! So why not go after those companies in the same as you are going after Dealfind and Fabuless? Sure the $85 tablet does not have a $399 value, but neither does the $199 tablet have a $499 value.
I just submitted a refund request to dealfind. This Monday would be 21 business days and i have yet to get my tablets. From what ive heard on here, they are junk anyways so hopefully they honor my request.