510 thoughts on “Overpriced Android Tablet on DealFind from Fabuless Products”

1. A couple of questions to add to this very useful discussion:

   Question 1: If you payed by credit card and haven’t yet payed your bill, can you subtract what this scam cost you? If you have already payed your credit card bill, can you ask them for a rebate with any hope of getting it? In specific, have any of you had any success in arguing your case with American Express or any other credit card company?

   Question 2: I’ve been calling Dealfind for days, getting different responses every time I call, and now no answer at the representatives’ numbers that they gave me to call back if the product didn’t arrive within 21 days of cashing in the voucher.

   So, I talked with the fourth person I’ve spoken with at Dealfind today, and I was told that even though the 21 days since I activated the voucher on Jan. 6 have passed, there is a delay while the company “fills a container” to save on postage to the U.S. That’s not part of the deal I signed on to, and I want my money back! Have any of you been told the same bullshit?

   I also was talked into the extra $11.00 charge by a Dealfind rep. who implied that I was being cheap since this was such a good deal. I call it false advertising!

   All in all, I think we need to hold Dealfind’s feet to the fire, since this company seems to be (or at least to be in league with) scammers.com.

   I’ll be calling in our local tv channel’s scam busters, contacting my state’s attorney general, and doing whatever else it takes to get Dealfind to make good on this for all of us. I am very grateful to be able to confirm my hunch about this scam because of all your responses. Thank you!

   Oh, yeah. I’m a citizen journalist and I’m tenacious! Are you? Let’s tweet the hell out of this and bring Dealfind and Fabuless Products to their knees.

   L.

2. So what exactly do we need to do to request our money back? I want to do this correctly. Can someone say exactly how to deal with this. Do I EMAIL dealfind or do I fill out some form and submit it? Thanks.

3. Well, it looks like I ruffled some feathers. Within hours I was refunded my $11 PP payment and the dispute was closed. I then got a automated email from Fabuless saying my order was cancelled (but I already have the product) hoping this means they will tell Dealfind to refund me. If no refund from Dealfind in 1 week I will file a BBB complaint against them as well.

   Please stand up against yourself and these two companies, just complaining on here will not get you the results you want. You gotta put the work in filing complaints with the appropriate authorities!

4. I would suggest that everyone request a refund from Dealfind for the product. This can be done on the dealfind website give the voucher number and send it back. This product is not any good. Dont be taken this way it has no warranty and the product is bad and fabuless is not a reputable company. Get your Money Back then dealfind will be more carefull who they deal with in the future.

5. I have received the android and what a piece of garbage. Spoke to Dealfind today and I am sending it back to fabuless for a refund. This is in no way a $399 Android and just try getting on the web???? Email forget it. Spoke to Dealfind about the product and they tell me there has been no complaints. I guess you get what you pay for. What is this product does it even have a warranty it looks like a copy product from Asia guess what if it looks to good to be true it is. You need to get back more than $11. you need to get it all back.

6. I am having the same issue, i successfully got a response from Chelsea at Fabuless complaining about the quality and that is was in Dutch when I got it all blaming the supplier and promising to “give the supplier an earful” They blamed every issue on me and them after a week stopped responding. They outright refused to let me return it for refund and wanted me to pay to return it to them and they would upgrade me to the 2.3 version and include the leather case in the reship ONCE they got the original back and deemed it defective. Same issuse with quality and touch issues as everyone else, bad bad quality and now they have the exact same thing listed for $146 regular price, when I pointed it out they stopped accepting my emails.

   I filed a BBB complaint against Fabuless yesterday and will be filing a PP dispute for the $11, and a charge back on my credit card for the $85. If Dealfind does not refund I will also file a BBB complaint against them. I urge EVERYONE else to do the same! It’s not a lot of money but they have ripped of thousands of people, it’s not about money anymore!

7. There is a difference between shipping and handling.

8. I am so dissapointed with dealfind and this scam. I will never buy from them again.

9. Hi Jason Jay, if it’s just for taxes then why does my invoice READ HANDLING FEE as well?? Don’t be so quick next time to say we are complainers that don’t READ!:)

   Product Model Quantity Price Total
   Google Android 2.2 Product 14 1 $399.00 $399.00
   Sub-Total: $399.00
   Free Shipping: $0.00
   Coupon(DF001): $-399.00
   Handling Fee : $6.75
   Tax 5 %: $4.25
   Total: $11.00

   Please reply to this email if you have any questions.

10. I see a lot of you people complaining about the $11.00+. I ordered a tablet myself, and on my invoice, it says that the $11.00 or so is for HST Tax! Not shipping. I think you guys need to read your invoices a little more carefully.

11. Thanks Trueler for the suggestion….I hope I have all my bases covered for a FULL refund, so I may never speak of this ugly mess again.

12. Everyone who was charged with $11.68 for shipping: request refund from DealFind because deal’s description clearly said that shipping was included. Refer to Consumer Protection Act which prohibits false/deceptive representation of the product. Better request a full refund based on the same Consumer Protection Act, because it’s exactly 30 days now when DealFind promise expires. After that it will be really hard to get something from them…

    Thanks,
    Trueler

13. Looks like I may have been scammed too. Am hoping that ‘something’ will arrive today or Monday, and if not, will request the full refund.
    Of the ppl, who had one arrive, does it really suck that badly? I ordered it mostly for an ereader.
    Thanks
    Kerry

14. Hello.

    I just wanted to say thank you to trueler for investigating and posting info for all to see/share I routinely check with you guys before approving deals and although even we have made a mistake in past we always make sure our customer leaves the situation feeling as though they are important to us. And although there are some deals that may be misleading on some sites there are way more sites that believe in integrity and customer service

    Anthony Monahan

15. Hi Dawn,

    No it just arrived in the mail, no warning. I only received the tablet, no leather case or earphones. There is nothing on the packaging that indicates when it was sent, but it was sent Xpresspost.

16. Looks like Dealfind is issuing me a refund.
    “We have received your information and will notify you once your refund has been processed.
    This process can take approximately 5-10 business days.”

    Still waiting for a response for Andrew Ferreira on my Paypal dispute. He initially responded asking for the order # so that he could look into it. The order # is included in the dispute so I think he’s just trying to buy time. I am just glad that I only paid $11.68 to that clown, I can live with losing that in this headache, lesson learned.

17. I just received mine. Touchscreen won’t work and it has a big scratch on the back. Of course not carrying case or earphones either.

18. stampinchickadee

    did you actually get a tracking code from CANADA POST email prior to receiving yours? If so, how many days later did you get it?

19. Hi Gill Fox,

    I’ve uploaded screenshot of the deal which states “Includes leather carrying case, earphones, and free shipping” here:

    http://trueler.com/2011/12/27/android-tablet-dealfind-fabuless-products-scam/#case

    Or you may use direct link to the screenshot:

    http://trueler.com/wp/wp-content/uploads/2012/01/dealfind-tablet-toronto-fabuless.jpg

    Please keep us posted how it goes.

    Thanks,
    Trueler

20. Hi!
    Can someone pls. post a screenshot of the original advertisement with the “Includes leather carrying case, earphones, and free shipping” in the dealfind page.” I am going after these people and need the evidence.

    thanks!

21. Ok I actually received mine today!!! Can’t get it to connect to my wireless yet, but that may be an issue with the wireless. Will keep you posted.

22. Yeah my purchase to pay pal was also “Andrew FERRIRA”. It seemed odd to me but i’ve never used PayPal so I wasnt sure if this was normal. Has anyone actually received these tablets yet? I would prefer not to cancel my order as I still have hopes that I will get the product that I ordered.

23. my pay pal payment was sent to Andrew Ferriera as well. I called dealfind yesterday to request a refund on this voucher. I SUGGEST YOU DO THE SAME!!!! you only have 30 days from the purchase to do so. here is the reply I got from Dealfind
    Hi Laresha,

    Thank you for your email.

    We understand that you have placed an order for voucher # ****-**** and no longer wish to receive the product.

    Please allow us 48hrs to contact the merchant so we may cancel your order. Once this order has been voided we can proceed with your refund request.

    Thank you for your understanding!

    Best Regards,

    Serothy
    Customer Satisfaction Expert
    Dealfind

    Additionally, I have started a dispute with Paypal for the $11 back citing “product not recieved”…..

24. Hey Dawn. This is the same crap I’ve been getting as well. Its my first time using dealfind and I also feel that i’ve been ripped off. Ive contacted Fabulessproducts.com by telephone and I as well only get the voice mail, with as expected, no call back. I’ve e-mailed them twice, and on both replies, got the same generic “cut and paste” response. Here it is……..

    ..Dear Valued Customers,

    Thank you for your inquiry. Our business hours are Monday-Friday 10am to 5pm. Please allow 72 hours for emails over the weekend.

    If you are inquiring about the status of your Google Android Tablet, please allow 7-15 business days, from your processing date, for the order to arrive. Example if you processed on January 6th, please expect your order around January 27th. A tracking number will be sent to your email account by CANADA POST once your order has been shipped. We thank you for your patience

    If you are having difficulties processing your voucher online please go to fabulessproducts.com, scroll to the bottom of the homepage and click on “How to REDEEM VOUCHER” under the Information heading!

    Happy New Year, from our family to yours.

    Chelsea
    Customer Service Director

    Special Note: Thank you for your business over the holiday season. We are currently experiencing larger than normal sales volumes. Although steps have been taken to minimize any delays in order processing, please allow an 7-15 business days for your order to arrive. Thank you for your understanding and Happy holidays from fabuLESSproducts.com.

    It does seem bogus to me, so I responded to clarify on if my order had even been shipped or not as I’ve never received an email from Canada Post, and what I got for my response, was the same email! Its as though its on some automatic reply system. I really do feel now as if i’ve been taken! I thought dealfind was a reputable company!

25. Last correspondence with the supplier was on January 12:(NOTE: Andrew is the name on the bottom)-did anyone else get an email like this?

    Your order looks great. These tablets are currently looking at 7-15 business days from January 6th. You will be updated via email with a tracking number from CANADA POST once your order has been processed. We thank you for your patience.

    Have a great day.

    > Andrew |Customer Service

26. That is the same name as when I received a confirmation from Paypal and I have not received anything either. Just makes me so mad that they can take advantage of people that way and get away with it.

27. You authorized a payment of $11.00 CAD to Andrew Ferreira

    cut&pasted from my paypal confirmation

28. Hi dawn,

    Could you share the person’s name from your PayPal transaction? It may help to investigate things further a bit.

    Thanks,
    Trueler

29. I bought my voucher Dec 26, used it right away (because it asked me if I wanted to so I did) and I never realized the handling fee until Jan 5, so I quickly did this and ended up forgetting to put the voucher number in with my payment.

    I didn’t realize that until last week so I managed to get a hold of a Vin at Dealfind and he assured me he spoke to Fabuless and matched my order # with my voucher #. They must have some secret way to connect with them as i have no luck!

    I did get an email from Fabuless stating my status was waiting for shipment and it could take 7-15 business days from January 6 and I should receive a confirmation from Canada Post to track it.

    My 15 days is approaching and Dealfind tells me to wait until the end of the week and if I don’t have it call again. Fabuless has completely ignored my daily inquiries and they don’t have a phone they answer. The person’s name that showed up from my paypal payment of handling fees has me wondering too!

    This is my first dealing with Dealfind and it’s not a good impression that is for sure! Has ANYONE out there received this product??? If you have (big IF) what is it like?

30. Im pretty sure i got ripped off too. i talked to someone at deal find on jan. 6, they walked me through how to claim my voucher for this tablet. i followed the directions, had to pay $11 through paypal fro shipping. then never received any conformation or shipping information. it is not almost 20 days later, no response from fabuless, and every time i try to call they send me to voicemail. if there is anyway to get my money back please let me know.

31. I just requested a refund from Dealfind on this stupid scam today. Credit card has been charged and is now due, no shipping date, and no response to 3 -mails. Plus, I then had to pay an extra $11 dollars using Paypal and when the charge went through it was to an INDIVIDUAL, not a company. I got BURNED!!! I am waiting to hear what Dealfind has to say for themselves but I think there’s a Better Business Bureau complaint in my near future……
    they have a pretty sounding return policy and am surprised if they won’t refund my purchase.

    Dealfind proudly offers you a complete refund for up to 30 days after your purchase, if our deal doesn’t live up to your expectations. There, we said it. It’s out there. Of course, there are a few stipulations:

    * If your deal expires before you’ve had a chance to use it, there’s nothing we can do. Sorry!
    * We reserve the right to investigate any suspicious returns. If you’re constantly buying and returning deals, we will find out and we will take the necessary steps to prevent it from continuing.

32. I also ordered 2 tablets and sent the order with fabuless on Jan 5th as one of there employees told me it was fine (despite the informtaion which stated to order on jan 6th). Anyways, I still havent recieved my tablets even though I was told it would be a maximum of 15 days.

33. I think that we are all victims of dealfind and fabuless products. Let’s all get together and complain to toronto star news and better business beureau as I am going to do it!

34. Hi belwoodbob,

    Please contact DealFind as soon as possible and request full refund. Let us know about their response.

    Thanks,
    Trueler

35. What a black eye to the internet. I paid for 2 tablets (including case & shipping) on Dec 26. When I redeemed the vouchers they charged me for shipping. They would NOT cancel the deal. Still no tablet(s), no shipping date and fabuless have never returned a call.
    Any lawyers out there?

36. as with anything you must use buyer beware, I’ve seen some vacations listed same thing overpriced. I’ve also gotten some killer deals on those deal sites like carpet cleaning 40 bucks for pretty much my whole house…they did a great job and yeah they upsold me on a couple extras but still underpaid considering I’ve had sears come by before and they didn’t get the stains out and on top of that they were more expensive.

37. I also read the deal when it stated free case, headphones, and shipping. I was just excited to get all those products for the price, I’m so sorry to hear I WAS RIPPED OFF.
    I have still not received my tab, I was excited to, but very deflated now..I seriously thought dealing was a more reputable company. Kind of sounds like they deal with anybody…!! Crooks, etc. I’m very disappointed I got involved my god they sold 4500 pieces. And they had to know fabuless/dealing changed there deal mainstream , I would like to.see lawyer involved. So ripping off people STOPS…!! THIS IS PATHETIC.

38. Yeah I went for this deal right away and tried to cancel RIGHT AWAY and they haven’t honored my refund yet. It’s been like 2 weeks. :/

39. I am probably not even going to receive my tablet :(. Oh well… After reading these posts, I like many many others have been ripped off because of greed and us not doing our due diligence and researching the heck out of an item and it’s company! I bought mine on DealFind also and ordered it fromXSV360 .XSV360 will not return emails and has no way to talk to them…
    Bogus!!
    Geoff

40. I am so disappointed with this product & this company!!! I will never buy anything online again! I bought my deal through TeamBuy.ca and ordered the exact same tablet from Cooldroids.com

    After doing some research today, I realized a lot of people got scammed along with myself. I finally received my tablet yesterday and the quality was SO POOR!!! And it had Chinese characters you couldn’t even navigate through some settings unless you understand Chinese (which I don’t!)

    The touchscreen doesn’t work unless you press really hard on it. The quality of the material is very very very cheap. It’s like something you just bought at the Dollar Store! Not worth the $119 I paid for it. In my opinion, it was only worth $20 the most!

    This is the first time I’ve ever experienced being scammed. WORST PURCHASE I’VE EVER MADE! BUYER BEWARE!!!

41. Just looked over your posts, and I must say that Trueler is very selective about what they post/say. I have seen both of these deals in Dealfind, and the 2.3 Android tablet now is very different compared to the 2.2 Android tablet was posted as of Dec 26. Also, as a tech-savvy consumer myself, anyone who thinks they are getting a Brand Name tablet for $85 is very gullible or naive. This is completely different than the Toshiba deal. The Toshiba deal was clearly false advertising, and should be considered a scam. I seen the 2.2 Android tablet deal, and went to Fabuless Products to view the product page, and all the details matched to what was said on DealFind.com. And you have no proof that both companies are related. They might use a similar supplier, which just means that they can chose to mark-up whatever it is they like. In regards to DealFind not answering the comments/discussion questions, that is just bad customer service and lack of information on the products. At the end of the day, it is up to the consumer to do their own research, and see if it really is a deal or not. I’ve bought no-name products before in the past, and they have worked perfectly. Sure there have been minor glitches, but what do you want when you buy an aftermarket product from China. If you want a good tablet, go to your closest Apple store, and buy an iPad. But i would buy the extended warranty if I was you ;) #justsaying

42. Is it possible to cancel the deal before its delivery? I think it says that product has to be proven defective to return it for replacement. Nowhere there is details about reimbursement.
    p.s. I paid with VISA

    JGH

43. Wow, the only thing ‘unethical’ and ‘untrustworthy’ is this misleading article and the negative comments which follow it! I was about to purchase the Google Android 2.2 Tablet from a big box store at the retail price suggested. Luckily a friend of mine called me last minute. Due to this deal I was able to purchase 3 tablets for a group of less fortunate teenagers. I work for a foster home charity and we thrive on deals to get the most of our children. Thank you fabuLess and Dealfind.

44. Holy Crap I had no idea Dealfind was so unethical and untrustworthy !!!

45. Hi Giji!

    Yes, they had text “Includes leather carrying case, earphones, and free shipping”, but then removed it. I will post a screenshot.

    DealFind lied a lot on their discussion board and in deal description trying to get as much cash as possible from their “valued” customers scamming them…

    Thanks,
    Trueler

46. Hi there,

    Also, until the 27th around noon they had a text showing “Includes leather carrying case, earphones, and free shipping” in the dealfind page. But, they removed it just after the deal was sold out. So, nobody will received the extras. It happened that my browser didn’t refresh the content and I have a digital copy of the original page!

    They are publishing scam. They are rubbing people. Somebody should stop them.

    Goji!

47. Wow! Thanks for the info Trueler. I “missed out” on this deal and was feeling kinda bummed about it, but reading the above has changed my mind on the subject. If I decide the tablet they’re hawking is a “good enough” option for right now I will go source it on my own rather than getting my head turned by some fraudulent claim of massive discounting. You are flecking awesome.

48. thanks for the info, just cancelled my purchase, hope the honor the request.

49. @Mark: Fabuless and DealFind do not clearly show all the details about the product for some reason, so was not easy to compare. However investigation showed that all these tablets are about the same (according to descriptions). And one more thing:

    Tablets with 1GHz processor are even cheaper than with 800MHz – $61.13 USD with free shipping!

    http://www.dhgate.com/7-inch-tablet-pc-android-2-3-via-wm8650-1ghz/p-ff80808133cfcdc1013417af73f34a43.html

    BTW: the picture should definitely show real product, taking into account thousands of purchases…

    Thanks,
    Trueler

50. You are comparing 2 different tablets. The one on Fabuless is a 1ghz processor and the other is only 800mhz. This would definitely account for the price difference. Sites like these us e the same picture for multiple tablets. It’s not always ‘as sshown in the picture’.