510 thoughts on “Overpriced Android Tablet on DealFind from Fabuless Products”

1. It occurs to me that by offering the addition of 10% of purchase price in “Dealfind dollars,” (see above email) Dealfind may have inadvertently admitted their culpability in this scam.

   Trueler, what do you think? Anyone else have any idea if this could be legally seen as an admission of wrongdoing?
   L.

2. @ Tuffkat

   When filing a PayPal or a VISA claim, there are essentially two types of possible disputes in this case:

   1. Item NOT received; or

   2. Item significantly NOT as described.

   With the first option (Item NOT received), as long as the vendor can provide proof that the item was delivered to you, you would not win such a dispute

   With the second option (Item significantly NOT as described), you would first of all have to show proof that the item you received was “significantly” different than the one advertised. Quality does not really play a role here as no claim was actually made as to the quality of the item; nor does “value” ever play a part, since the term “value” can be very subjective. What I value to be worth $100, someone else may value to be worth $50 or perhaps $200 or more.

   Essentially, in order to win a “Significantly not as described” dispute, you would have to show that the item you received was in fact physically different than the one advertised, such as…used vs new, a completely different model, different specs, different color, etc.

   Then even if PayPal or VISA were to agree with you in your SNAD dispute, before you would get your money back, you would have to ship the item back to the vendor, and provide proof of having done so. To ship such an item with proof of delivery from Canada to China is very expensive to do, and that is additional money that would most likely not be refunded to you.

   @ Lauren

   “They are not claiming the value is $85, they are claiming the value is $400”

   Again, claims as to “value” are very subjective, and have no real meaning under the law when it comes to a buy/sell agreement. The only real issue here is whether or not you received the item as “physically” described, for the amount you paid for it, in this case $85.

3. Once again, thanks to Trueler and all of you who have contributed to our effort to hold Dealfind accountable.

   Below is Dealfind’s response to my numerous phone calls and emails. I specifically have told them I want a cash refund, not “DealFind dollars.”

   I will email and call them again to make clear that this is not acceptable. Why would anyone want Dealfind dollars now that we know how untrustworthy they are?

   Congrats on going to the mainstream media with this. I’ve done the same.

   L.

   Dealfind Support support@dealfind.com via vd3gdp8ytgns.6iqu4eac.6.bnc.salesforce.com to me
   show details 9:46 AM (1 hour ago)
   Hi Laurel,

   Thank you for your email.

   We go through great lengths to ensure that our vendors are reputable and provide our customers with excellent service. You can continue to rely on us to find you great deals.

   Our general refund policy is within 30 days of purchase; however nothing is more important to us than ensuring all of our customers are satisfied!

   We would like to offer you Dealfind Dollars plus an additional 10% of the price you paid for the voucher(s).

   Once the Dealfind Dollars are applied to your Dealfind account, they are available for use immediately. Dealfind Dollars never expire and can be used towards any of our great deals!

   Please provide us with the email address for your Dealfind account as well as the voucher numbers so that we can apply your Dealfind Dollars promptly.

   Dealfind Email address:
   Order #(s):
   Voucher #(s):
   Brief Reason:

   Please note all transactions are final once processed. If you have any other questions or concerns, please feel free to call us at 1 (855) 631-6368.

   We apologize for any inconvenience and we hope you continue to use Dealfind to purchase our great deals!

   Best Regards,

   Avital
   Customer Satisfaction Expert
   Dealfind

   Phone: 416.631.6368
   Toll Free: 1.888.320.6368
   Fax. 416.946.1145

   CANADA
   250 Ferrand Drive, Suite 1503
   Toronto, Ontario, Canada M3C 3G8

   UNITED STATES
   560 South Winchester Boulevard, Suite 500
   San Jose, California, United States 95128

4. They are not claiming the value is $85, they are claiming the value is $400

5. I now have two outstanding Paypal disputes with Andrew Ferreira, but VISA says they cannot make a Chargeback to Dealfind b/c Dealfind sold me what they said they would: A Voucher. And even if it wasn’t the voucher I bought (the original included the leather cover and headphones), I still USED the voucher to place the order (even though I didn’t notice the change). No one at either company is returning my emails and calls, but of course…volume is currently higher than normal!

   Anyone had any luck with Paypal and VISA?

6. Thanks for your opinion Lloyd.

   Trueler

7. @ Trueler,

   1)

   I think you will find that even with a 20% commission on this deal, there would still be 5-10% profit for Dealfind. Remember most of the expenses you listed are spread out over thousands of deals, and hundreds of thousands of transactions, not just one deal with a few transactions.

   The biggest single expense may indeed appear to be Affiliate commissions at 8.2%, but in reality it is not. Only roughly 10-20% of deals sold are likely recorded as being sold through Affiliates, especially since you cannot earn a commission by purchasing through your own affiliate link. There are a number of reasons for this low effective affiliate payout, such as ineffective tracking, buyer cookies being turned off or filtered, deliberate removal of affiliate tracking codes from within a link by the buyer, potential customers who click on affiliate links but who are already Dealfind members, etc., etc., etc.

   So you see the stated affiliate commission rate of 8.2% likely falls to somewhere in the 1-2% range over all transactions. Also Dealfind does not pay out any commissions until at least $20 have been earned. In reality, only a very small fraction of affiliates will ever earn that $20.

   Dealfind will maintain a significant hold back for a period of time against the potential risk of chargebacks, etc. so Dealfind will not be at risk here.

   Transaction fees also will be extremely low given Dealfind’s monthly sales volume…perhaps as low as 1% I would estimate.

   2)

   Re: CPA Section 14. (1) 11.

   “11. A representation that a specific price advantage exists, if it does not.”

   I think you will find that the meaning of “Price Advantage” in this context is completely different from estimated “value”.

   No customer of Dealfind has a “Price Advantage” over another customer. Everyone pays the same price.

   I think you will find that the only way Dealfind would be in violation of that section of the Act, is if they claimed to be offering the Tablet to a specific number of their customers for $85, while the rest of their customers would pay much more, whereas in reality, everyone paid the same $85.

   Perhaps the most important thing to remember is that Dealfind is not the Tablet merchant. They are only a middleman between Fabuless and Dealfind customers. Dealfind is not selling tablets. In this case they are merely selling a coupon which can be exchanged for a tablet. Under the law, that point makes a huge difference.

   The actual “value” of the table may be set by Fabuless or it may be set by a distributor or even the manufacturer. Estimated value really plays no legal part here. Value and MSRP are considered somewhat the same. Rarely are products ever sold at their MSRP because the number, more often than not, had no real meaning and does not represent “true” market value. Again it is up to the customer to determine “true” value.

   Remember also, that large organizations such as Dealfind have a team of lawyers in place who do know the law, and how to work both within it and around it. While sometimes business practices do indeed fall into gray areas, very rarely is a specific law ever broken within the true meaning and of course enforceability of that actual law.

   Did a number of people believe they would be getting something greater in value than they paid for? Of course they did! But unfortunately, as unethical as that may seem, I am confident that a qualified lawyer will tell you that no actual law was broken, either within the parameters of the CPA or elsewhere.

8. Thanks Lloyd for the explanation, but I’m wondering, where do you get “the facts” other than “US Presidential debates”? Could you provide some more reliable sources?

   Actually it does not really matter except for two things (especially the second one).

   1) Commission which DealFind takes. There were many claims by the merchants that deal sites take 50%. Some smaller deal sites take less after negotiations. You may search for it in the Internet. Where does it go:
   – Affiliate commission. For products it approximately varies from 10% to 20%. You may check it on DealFind.com. For this deal it was 8.2%
   – Risks associated with future refunds due to problematic deals
   – Salaries to employees
   – A lot of advertisement
   – Transaction fees
   – Office rental
   – Telecommunication
   – Other operational costs
   – Securing 31 million dollars
   So, 50% commission really does make sense. But not 20%…

   2) Here is the law (I’ve already posted it):

   Consumer Protection Act

   http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e.htm#BK17

   14. (1) It is an unfair practice for a person to make a false, misleading or deceptive representation

   Examples of false, misleading or deceptive representations

   (2) Without limiting the generality of what constitutes a false, misleading or deceptive representation, the following are included as false, misleading or deceptive representations:
   …
   11. A representation that a specific price advantage exists, if it does not.
   …

   Thanks,
   Trueler

9. Hi Aims,

   Some time ago we could trust virtually everyone and everything in Canada, but things unfortunately changed…

   Here is the difference of 2.3 Android Operating System vs. 2.2 Android OS (look for section “2.3” with the list of improvements):
   http://en.wikipedia.org/wiki/Android_version_history

   Thanks,
   Trueler

10. @ Trueler

    1) My information is based on commission rates stated within an actual sales package.

    2) These tablets are shipped directly from China (Hong Kong). Due to International Mail Delivery Agreements, this really has nothing to do with rates charged by either Canada Post or the USPS. Under International Agreements both Canada Post and the USPS deliver incoming mail from China free of charge, just as any mail sent to China from Canada or The USA is delivered in China by China Post free of charge.

    The bulk rate for a small parcel (up to 1 kilo) from China to Toronto is under $4.00. Don’t try and justify a higher rate by comparing it what it would cost to ship a single item from Toronto to China. It does not work that way, nor will you ever find “best” rates for bulk shipments ever posted on any official website. Such rates are never published. They are secretly negotiated on a case by case basis. Did you know for example that Amazon pays just over $2.00 to ship a parcel upto 5 pounds anywhere within North America? How else do you think they could possibly sell $25 work of books and other items, and offer free shipping when they only make between 10 and 40 percent on sales?

    3. Fabuless is most likely dealing directly with the manufacturer, especially when we are talking quantities in the 12,000+. That would be considered a large order for almost any China manufacturer.

    With regards to the number of Apple employees, the number you are referring to (60,400) refers to “60,400 full time equivalent employees” meaning that part-time employees are consolidated so as to arrive at a full-time employee count. In other words, for every 2,000 part-time employees that Apple employees in its stores, etc. who work on average say 20 hours per week (50% of the week), those 2,000 part-time employees would be counted as just 1,000 full-time employees. The 110,000 number actually came from one of the recent US Presidential debates.

    As for what the law specifically states regarding consumer purchases, you would likely be shocked to know just how very few effective laws there are to protect consumers. I would however invite anyone to consult with a lawyer in their area, and present all the facts to him. He will more than likely tell you as I have…that while the practices of both Dealfind and Fabuless can certainly be considered somewhat unscrupulous, as long as the product is delivered and has physical specs which match what was offered, and for the price offered, no law has been broken.

    It is not against the law to sell merchandise with less quality than what is expected by the customer, unless of course, that quality renders the product unsafe for use. Nor is it against the law to sell a product for whatever the market will pay for it. Sure, some companies will be more than happy to offer a exchange/refund if their customer is not happy, but many companies will not. Under the law, provided the item is received by the customer in working condition, and it is physically as advertised, the vendor is not obligated to do anything further, subject of course to any specific Terms and Conditions outlined in any warranty offered, and subject also to various consumer protection laws aimed at protecting the consumer from potential product hazards, etc. Such laws however do not, nor are they intended to protect the consumer with regards to product value.

    Determining real value or fair market value is up to the buyer, not the seller. That is the meaning of the legal term “Caveat Emptor”…Let the Buyer Beware! Now I know there are some who want to disagree with me on this. Fine, it’s anyone’s prerogative to do so. But doing so will not change the facts. Good luck! :)

11. Lauren,

    Thanks for contacting mass media and your participation!

    I hope that this time it will give some effect. If you are not aware about “The Butchers” deal in the past, you may find it interesting:
    http://trueler.com/2011/04/09/the-butchers-scam-webpiggy-dealfind/

    In that case mass media was also contacted, they even made several stories on TV, radio, and newspapers, but absolutely with no effect. “The Butchers” just changed their name to “Marlon’s Meat” and operating now at the same location. Without any charges for fraud. Many people still have unused vouchers which they can’t redeem or refund (after almost one year!)…

    Bringing this “Fabuless” case by media companies may possibly just turn into advertisement of DealFind who will blame Fabuless Products for providing them wrong information about the products and its price… Just thinking…

    Thanks,
    Trueler

12. I am so dissappointed!! I always do research on purchases, but maybe I’m just one of those naive, trusting Canadians?
    Even after reading every single one of these posts, I’m wondering….could the 2.3 tablet be of better quality than the 2.2?

13. Ya. The news are stoked to dig into it, it’s a good story and exposure would really be a pain in this companies ass. Reading about how many items like this they have sold is shocking. They are absolutely unethical. I mean sell whatever you want, I may even still want a questionable tablet. My $800 iPhone was probably made in the same place. I just don’t like being told something inaccurate deceitfully to put money in the pocket of some fat cat. So make the fat cat squirm I say.

    And absolutely, from what info I’m receiving from them there certainly is fraud.

14. Thanks Mark. I know how amazing some deals are in China for sure!

15. Hi Lloyd,

    1) I’m wondering, were did you get this number – 20% commission for physical product sales? It does not make sense. Have you sold anything on deal sites? :)

    2) If Fabuless ordered stuff to their “warehouse”, they still need to ship inside Canada or US. If it comes directly from China, Canada Post or USPS are still involved, and for a box with approximate dimensions of 25x15x7cm weighted about 600g, $3-4 per unit is not realistic. For example, from Toronto to Hong Kong the cost is $16.60 (from Canada Post website) with regular ground/sea delivery for average consumer. Big sellers probably could agree on $15 rate from there to here.

    3) Manufacturing price is different from selling. They (who sell this stuff to Fabuless) want to make profit, have to advertize themselves which cost money as well, and make an effort to stay on the market in front of other sellers which also cost them money. It forms the market price in China. The dropship I could find online was $50 with free shipping when you buy in bulk. But it still does not fit the budget of Fabuless Products.

    What do you mean by “producing genuine Apple iPads”? $30-40 does not make sense at all. BTW, number of Apple employees is 60,400, not 110,000.

    Regarding your reply to Lauren. When the company sends a worthless item it is also a fraud. Deceptive/false advertisement is also a serious violation and should be prosecuted. Inflated “value of the product” is a violation of Consumer Protection Act. It’s a law!

    Lloyd, please check information you post next time! Thanks for understanding :)

    Trueler

16. @ Lauren

    Unfortunately what Dealfind and many companies like it are doing, is not considered fraud under the law. Fraud only takes place when a company accepts money from a customer with no intention of every delivering the item or service contracted and paid for. The fact that the item offered does not have a value greater than, or even equal to the money paid, does not constitute fraud under the law. This is really no different than a store like Winners offering a designer item for $30-40 and stating on the ticket… compare at $100. In reality the item was likely never sold for anywhere close to the “compare at” price.

    Frankly, it really is a simple matter of buyer beware. People need to use more common sense when looking at these sites and their offers. This $85 tablet offer is really no different than the Spa which offers a so-called deal for $39 which is claimed to have a value of over $3000.

    Here is another recent example on Dealfind…

    $199 for 1 Year of Unlimited Laser Hair Removal Sessions on 3 Body Parts of Your Choice and a 30 Minute Chemical Facial Peel at HealthMedica Canada (Up to $5,540 Value)

    Price: $199
    Value: $5,540
    You save: $5,341

    Now anyone who for a split second thinks that they are going to receive services with a value anywhere remotely close to the claimed value of $5,540 or even $1,540 for that matter, sadly enough has more than a few marbles missing. It is simply not going to happen…not now…not ever.

17. Anyone else not able to access the 2.3 deal? I get an error when I click on it. I must say I am HAPPY to see the number of sold tablets has dropped to 6078 it was 7901 4 hours ago! Thanks to this site and everyone warning people. Should be alot lower, but I’m sure it’ll continue to drop as people stumble upon this site as I did.

18. Trueler,

    I do believe that it can have all those parts for that price. I was in China last year and you wouldnt believe how cheap some of these knock offs are. Not exactly computer stuff, but my wife got a “canada goose” down jacket with real fur for maybe 50$. The jacket is well made. And they still made profit of the sale otherwise they wouldnt have sold it. Not to mention the watches that I got for 20$ that are still working like new. Not really tablet talk but there are amazing deals to be had in china!

19. @ Dealhunter

    I’ve seen many similar units. A number of merchants here in Chinatown (Toronto) have them for sale. Most of them really are worth $85.

    @ Trueler

    Some of your numbers are way off…

    1) Dealfind normally only takes a 20% commission on physical product sales. Higher commissions usually only apply to the sale of non-product service items, such as Spa and fitness memberships, health and beauty treatments, auto detailing, and other such services, etc.

    2) Shipping costs from Hong Kong are only a small fraction of North American rates, with even registered mail costing just $1 more. In this case the rate will likely be only $3-4 per unit. These incredible rates are negotiated by large merchants with the Post Office in China, in much the same manner as companies like Amazon and Chapters have made similar deals here in Canada and the USA with Canada Post and the USPS respectively. These companies end up paying only a small fraction of the normal rates that the average consumer would have to pay.

    3) These tablets can be manufactured in China for less than $10 per item, in much the same manner as a brand name Designer shirt which sells on the rack here for $70-80, can be produced in Hong Kong for approximately $1.

    It would likely shock you to know that genuine Apple iPads are produced in China for somewhere in the $30-40 range depending on the model. Why do you think that of Apple’s 110,000 plus employees worldwide, 100,000 of them are in China? It’s called outsourcing to where parts and labor are so much cheaper than at home.

20. Hi everyone. So I have repeatedly asked and not received a response to the simple question that if I don’t receive what I ordered (since they have changed what it is repeatedly, and none of the links match what they are stating is the item would I be able to return it free of charge.

    I also contacted Olsen on your side at CTV and have heard back, they are quite interested in this as there have been numerous complaints.

    I suggest contacting CTV or your respective local news and lets see what they turn up!

    I also emailed Dealfind and let them know I had been speaking to the media and asked for a strait answer on my question.

    Sounds like dealfind is running bogus ‘deals’ all the time.

21. Here is one thing. The customer pays $85 for this Tablet including taxes, handling and shipping.

    Usually 50% of the amount goes to DealFind, another 50% (minus credit card transaction fee) goes to the merchant. Sometimes merchant negotiate better share with daily deal companies. I think it would be fair enough to assume that approximately $45 goes to Fabuless Products for each purchased voucher.

    From this $45 Fabuless Products have to:

    – Pay HST (Harmonized Sales Tax) to the Government (another tax in US if applicable). Depending on the province in Canada it varies from $4.25 to $12.75 for $85 purchase.
    – Pay EHF (Environmental Handling Fee) to the Government of Canada. $1.20 in Alberta and British Columbia; $0 in Quebec, Manitoba, New Brunswick, Newfoundland; $2.10 in Nova Scotia; $0.70 in Ontario; $2.10 in Prince Edward Island; $3.00 in Saskatchewan.
    – Spend money on shipping. $10-$15 by Regular Canada Post depending on destination.
    – If it’s a dropship, probably the same price for shipping from China if you order 10000 of Tablets
    – Make some profit… $10? $5? $1?

    Not too much left to purchase an actual Tablet. Based on the above calculations it is $5-$30 per Tablet depending on situation… (some real truth in the last comment from Dealhunter)

    For example, $85 – $40(DealFind) – $2(transaction fee) – $11.05(HST for Ontario) – $0.70(EHF) – $15(shipping) – $10(Fabuless profit) = $6.25 per Tablet…

    Well. Even if DealFind takes 40% and the “value for duty” is below $20 and Fabuless Products agree to less profit, it is still only about $20 per Tablet…

    Can someone help to figure out what kind of Tablet PC can be ordered at $20/piece if buying 10,000?

    Can it really be “7-inch VIA VM8650 Google Android 2.3 tablet with an HDMI output, 5-hour battery life, 4GB of hard drive storage, and a resistive single touch screen that is 800×480”?

    Thanks,
    Trueler

22. Just purchased 2 of these vouchers MINUTES before seeing this website.

    Called Dealfind right away and had them cancel my order. They were able to do so since the deal was still on going.

    Thanks TRUELER, I’m thankful for this lol

23. Lloyd, even if this thing WAS working properly, your perceived value of $85 is WAY OVER stated. This piece of junk wouldn’t even be worth $30.

24. @ Thankful

    In reality, if one is not too pickly, they don’t want to shell out several hundred dollars for a brand name tablet, and can put up with a little frustration when things are not quite working as expected, $85 delivered is really not a bad a price for one of these tablets (assuming of course you actually receive a working unit).

    Don’t however expect it to be worth much more than the $85. It is not remotely close in quality or functionality to a $399 tablet, nor even a $199 tablet for that matter. Its “value” is greatly overstated since virtually everyone is selling them for less than $100. It may very well be listed on the Fabuless website for $399, but I would extremely doubt that they ever sold a single unit for much more than the current Dealfind offer of $85.

    It should however also be noted that this unit has no real warranty, since even to get it repaired or replaced, would involve shipping it back to China, being able to prove delivery, and then taking your chances that you would ever hear from them again. Sadly, there are really no laws to protect consumers in such situations.

    @ dawn

    I did not order one. I did some research beforehand, and passed on the deal as soon as I saw that it was just a another cheap unit being drop shipped from China like so many others available elsewhere for around the same price.

25. Oh man, Lloyd…..shout that garbage from the rooftops! POST IT EVERYWHERE!!!!I hope you told them where to put their account.

26. @ Lloyd, wow that’s interesting.

    Did you receive your tablet already? My guess is you did and that is why you received that (nothing for them to loose), as they already know your most likely not returning as a customer anyways.

    I haven’t received that email nor have I received the tablet!

27. WOW! I am so thankful I took a moment to do a quick search. I had two tablets in my cart ready to go!

    Clearly it is not defined whose manufactured tablet you are receiving and what the quality of that product is. For $85 it’s not a bad deal for my two kids to have to watch their movies, youtube, angry birds and fruit ninja but if the tablet isn’t responding the way the other tablets they use are, then it’s just not worth it because they will toss it aside to use a better quality product.

    Thanks for taking the time to do such in depth research and sharing it with us.

28. Hey thats good news Sabrina! Was your from the dec26 2.2 deal?

29. Received mine yesterday and It’s actually not that bad of an tablet, I have a more expensive one. But this one is very nice and lag is minimal. My daughter uses it to play angry birds,Skype, watch movies, take pics, and go on barbie.com.. She loves it and in my opinion its worth every penney.. I ordered two today for my nephews..

30. This e-mail I received from Dealfind just breaks me up.

    Hi,

    Thank you for your response.

    We apologize you do not agree with the price set by the
    merchant. They sell this product on their website for that
    price, it is not a value made up by Dealfind.

    We understand your concerns with this product, however as
    mentioned on the deal page the forum is for specific
    questions about the product for customers to receive more
    information. It is not a forum for discussing personal
    opinions or experiences.

    We can assure you Dealfind.com is not a fraudulent company.
    We understand your concerns and apologize you do not agree
    with the current deal. However, if you continue to post we
    will be forced to suspend your dealfind account.

    We would like to avoid this if possible, please refrain from posting negative comments.

    Sincerely,
    The Dealfind Team

    Imagine if all companies suspended customer accounts for complaining about their products. I suspect there would not be very many companies left around.

31. I’m sorry, here’s the right email:

    Hello Valued Dealfind Customer,

    We are writing to notify you of the $85 for a 7 Inch Google Android 2.3 Tablet Including Shipping from Fabuless Products ($399 Value) deal purchased January 29th – February 5th, 2012. We apologize for the errors on the deal page with the shipping and technical specifications.  We take full responsibility for the miscommunication, and would like to clarify the deal.

    The voucher is for a 7-inch VIA VM8650 Google Android 2.3 tablet with an HDMI output, 5-hour battery life, 4GB of hard drive storage, and a resistive single touch screen that is 800×480.  (Please visit
    http://fabulessproducts.com/index.php?route=product/product&filter_name=google%202.3&product_id=144 for specifications of this product.)

    Due to the errors, we have improved this already fabulous deal to include taxes and the handling fee in the voucher price of $85!

    You may begin to redeem the vouchers on Sunday, February 5th, 2012.  In order to redeem your voucher, please visit http://www.Dealfind.com and sign in to your account, go to My Dealfind and My Vouchers and click on the Order Number to redeem your new voucher, which will have your redemption link.

    In order to redeem your voucher, please click on the redemption link on the new voucher and fill in the information to process your order!  Once you click on ‘Redeem’, the merchant will receive the information and begin to process your order.  Please allow 15-21 business days for delivery once the voucher has been redeemed.

    If you do not receive the product after the 21 business days from the date you redeem your order, please email fabulesstracking@dealfind.com and include the following information: first name, last name, and mailing address to where the product was shipped to; or give us a call on our toll free number at 1-855-631-6368 and we will be more than happy to assist you.   We will provide shipping information and a tracking number for you to track your tablet.

    Dealfind goes to great lengths to provide our customers with excellent service, and an excellent experience with our merchants. As per the Dealfind Promise, nothing is more important to us than ensuring all of our customers are happy.  

    If you feel that this is not the right deal for you, please contact us prior to the deal closing to request a refund, no questions asked, at http://www.dealfind.com/contact-us.php include ‘Fabuless Refund’ in the Subject to expedite a response.

    Once again, we apologize for any inconvenience this may cause.  You can continue to rely on us to find you great deals!

    Thank you for using Dealfind.

    Sincerely,
    The Dealfind Team

32. Here’s another email from dealfind

    Thank you for your patience.

    Your refund has been processed! It will take approximately 5 – 10  
    business days to appear on your credit card account.

    Please note that all transactions are final once the transaction is  
    complete.

    We apologize for any inconvenience and thank you for using Dealfind!

    Best Regards,

    Avital
    Customer Satisfaction Expert
    Dealfind

33. Hi,

    I bought this deal last Jan 29 and read this blog and immediately emailed them for full refund and took some of your advice. They emailed back on Jan. 30th and said they gave me ful refund and will reflect 5-10 days. Today feb. 2nd I received full cashback and I’m very happy and thankful that I came across this site.

    Here’s dealfinder email:

    Thank you for your patience.

    Your refund has been processed! It will take approximately 5 – 10  
    business days to appear on your credit card account.

    Please note that all transactions are final once the transaction is  
    complete.

    We apologize for any inconvenience and thank you for using Dealfind!

    Best Regards,

    Avital
    Customer Satisfaction Expert
    Dealfind

    note: just be nice to them :D

34. @ Angela. they said the tablet was worth 399 dollars so one would think it would be good quality. That is what deal find is, good deals but at the regular price of the product. If I bought a coupon for a a pedicure for 79% off, will it now be a crapy pedicure because I got it for cheap?

35. What do you mean by Canadian Tax? I paid a tax. Fill me in please.

    Thanks Dude for the facebook link.

36. CHELSEA and JASON DO work for Fabuless (fabufraud) I have at least 10 emails to prove it. Chelsea was assuring me I would have the tablet by Jan. 28, and my invoice is sitting on her desk to refund the Canada tax I was charged. Neither ever happened! Thanks so much Trueler!

37. http://www.facebook.com/pages/Dealfind/248680088503282?sk=wall&filter=12

    Dealfinds facebook page that isn’t associated with a certain city.

38. I can’t find that facebook page. What is it called exactly? I see Toronto & Halifax Dealfind, but nothings posted on those sites. thanks

39. I check out Dealfinds FB page today and it’s full of angry people regarding many deals they have ran. Maybe word is finally getting out on this company and “It’s so called deals”!

40. btw – the address listed at the BBB for Fabuless products is 1036-15 Iceboat Terrace
    Toronto, ON M5V 4A5
    and they…of course…are not accredited. Also, VISA said they could not order a ChargeBack because Dealfind delivered the coupon, which is what they agreed to do. They did recommend that I contact Consumer Protection Ontario (T.O. # 416-327-8300) because they had more legal power. If they find a discrepancy, then it may be possible to get refunded.

41. Thanks folks! I got suckered too (x2) and will now call VISA to get a chargeBack going and will also contact PayPal to lodge a dispute. Your advise has been extraordinary. Can’t say I’m not disappointed cause my wife and I were really ‘hoping’ it was as they stated “a $399 tablet.” Put this one down as wisdom for the future (and unfortunately a decrease in trust of humanity)
    THANKS!

42. How can I get a refund if I already have the product? They said I’ll have to pay to ship it back. I really don’t want to be in the hole any more money for this thing.

43. Thanks Tanya!

44. Call your credit card for a refund. I called mine and they said Dealfind breached the deal buy not delivery in the required time and because they chnaged the conditions of the deal after it was closed. I had to fax then a copy of the voucher and they began a complaint process against dealfind and gave me my money. Dealfind responsed to my request for a refund by simply saying “your tablet should arrive this week”. Obviously no intent of refunding my money. My friend and I both put a complaint in with the Better Business Bureau and Dealfind has already contacted her and has agreed to credit her the money. I expect a similar response as soon as they receive my complaint.

45. I am ashamed at myself. I’m a geek who owns a computer repair company. I thought it was a good deal so I ordered it, of course I found this site minutes after. I emailed Deal Find and asked for a refund and to cancel the order.

46. I only learned about this today because a co-worker paid for the voucher this weekend. Which surprised me because usually he is so good with his money. He had been admiring my iPad and wanted to believe he could get the same thing for under a $100.

    If this were true then Apple, Samsung and all the other tablet manufactures would be charging considerably less. The Kindle Fire is priced a little closer at $199 but it doesn’t do nearly as much as the more expensive tablets do. My point being is you get what you pay for and if everyone remembered that old adage when purchasing an item the thieves would be out of business.

    This is not meant to make anyone feel worse than they already do, and not to sound trite but if it sounds to good to be true than it probably is. These people pray on others who think they can get something for nothing or close to it. Sorry for all the old adages but they are so true. Believe me I’ve learned the hard way.

47. Update: It seems like our outcries to Dealfind are making a difference! Today I received an email from Dealfind saying that they understand (after 5 phone calls and 2 emails) that I want to CANCEL my order for this piece of junk and that I will receive a refund (they don’t say when). They also say that they are cancelling my order, which hopefully means I won’t be receiving this crappy piece of plasti and having to figure out how to dispose of it.

    However, they are still advertising this absolutely phoney deal, and they are still censoring comments (deleting them and editing them) so we can’t warn future victims based on our experiences.

    Plus, now I have to begin to figure out how to get the bogus handling and taxes fee back which was $11.00 in the U.S, not just in Canada. Has anyone figured out who/where
    “Andrew” the recipient is–that is Andrew of Fabuless Products with the duplicitous set of last names?

    I paid with Am Express instead of PayPal, so I’m going to ask the for an investigation and refuse to pay the charge. Curious if any of you have gone this route with Am Express.

    Kudos again to Trueler for helping us all to sort out this mess. I set up a hashtag on Twitter=
    #DealFindScam which includes a shortened URL for this Trueler site. Please help tweet it to all of your followers!

    Even if we figure a way out of this scam, I hope we will all remain committed to helping current and future scam victims. And, please, let’s use every opportunity to advocate for consumer protection. Let’s make sure Dealfind and Fabuless do not continue to get away with this!

48. I bought into this deal and am so disappointed! I just received the tablet today (no tracking number or anything, it just appeared on my doorstep) It sucks big time! The wifi only works if I’m sitting next to my wireless router! FabuLess won’t get back to me and Dealfind is less than helpful. I would try to get my money back but they’ll charge me to ship it back, debating just saying I never got it haha. Any suggestions would be appreciated. No more DealFind for me!

49. Here is another “7 inch Google Android 2.3 New Infortm via8650 Tablet Pc 1ghz CPU Flash 4G” for US $71.04 (with air shipping and all fees included).

    http://www.aliexpress.com/product-gs/324245275-7-inch-Google-Android-2-3-New-Infortm-via8650-Tablet-Pc-1ghz-CPU-Flash-4G-Sale-wholesalers.html

    It is about $71.40 CAD with Air shipping and fees included.

    Trueler

50. @Jen: request a refund from DealFind, write this to their discussion board, so people can see how they treat customers on a case by case basis after 30 days. Let us know the result.

    Thanks,
    Trueler