Overpriced Android Tablet on DealFind from Fabuless Products

Here is another nasty deal from DealFind for Android Tablets. They don’t know the make of the product, remove valuable comments absolutely ignoring their customers and caring only about their own profit as they did with some past deals which turned to be a scam. Even with DealFind discount, the total price is about the same or even higher than other retailers offer.

The deal was:

$85 for a 7inch Google Android 2.2 Tablet Including Shipping from Fabuless Products ($399 Value)

By the end of Dec 26 over 3,500 customers purchased this “fantastic” deal. Screenshot from http://www.dealfind.com/toronto/fabulesscan/

DealFind Tablet Fubuless Deal

Basically DealFind and Fabuless Products claim that the regular price for this 7inch Google Android 2.2 Tablet is $399 and they give 79% discount selling it for $85. Seems too good to be true, right? Let’s take a look…

It’s a piece of electronic, so there are two possible reasons for such a big discount:

  • The product is fake OR (maybe even AND)
  • The price is incredibly inflated

Let’s skip the first assumption, however we know that DealFind already sold thousands of fake memory cards, and check the second assumption.

Here is a link with product description provided on the deal page:

http://fabulessproducts.com/index.php?route=product/product&path=57&product_id=41

The price is indeed $399 there:

DealFind Tablet Fabuless Product

The product description page does not specify manufacturer and model number for some reason, so it’s hard to compare prices with other retailers. Some customers also asked these questions on DealFind discussion board, but unfortunately representatives do not know what they sell:

DealFind Tablet Fabuless Comments – Model Question

They just provided model number of processor used in the Tablet PC, but not the actual manufacturer:

This model is the Wondermedia 8650

People then started to search for reviews and found very useful link with problems and tips related to these tablets “WM 8650 Tablet and few Problems“:

http://www.androidtablets.net/forum/wondermedia-based/20327-wm-8650-tablet-few-problems.html

But DealFind thought that it will turn customers away and just removed the comments:

DealFind Tablet Fabuless – Forum Problems

Above two comments are removed now from DealFind discussion board. Actually it is known that they remove any comment which may negatively affect sales totally ignoring customers. Why anyone should use DealFind after that at all?!

Let’s try to figure out what the make of the Tablet PC is.

This is another screenshot from http://fabulessproducts.com:

dealfind-tablet-fabuless-picture

The same pictures appear on another website CoolDroids.com

http://www.cooldroids.com/7-android-2-2-tablet-pc-wi-fi-4gb-512mb-ram-800mhz-flash-10-1/

Most likely Fabuless Products and Cool Droids are related to each other somehow.

dealfind-tablet-cooldroids-picture-1

dealfind-tablet-cooldroids-picture-2

From the picture on CoolDroids.com we see that the make of this Tablet PC is Eken, and now it’s much easier to compare prices.

The very similar one (if not the same) I could find was:

EKEN M009S 7″ epad android 2.2 VIA8650 800MHz wifi 3G Camera tablet pc

for $60 here:

http://www.aliexpress.com/fm-store/104710/211059827-500713361/EKEN-M009S-7-epad-android-2-2-VIA8650-800MHz-wifi-3G-Camera-tablet-pc.html

(click on image to enlarge)

dealfind-tablet-fabuless-aliexpress

The price for single unit is US $60. Including UPS Expedited Shipping it is US $78.91.

That is the real market price is $80.50 CAD. But DealFind sells it for $85 claiming the real value of $399!

So, basically Fabuless Products and DealFind inflated the price at least in five times!

Everyone can purchase the same Tablets at aliexpress.com and receive it much faster without waiting for another couple weeks in order to redeem coupons at fabulessproducts.com and 21 day for delivery as they inform in their terms and conditions. (Note: I’m not encouraging anyone to do so. Aliexpress is provided only for informational purposes here). There is also some buyers protection available…

What we have:

DealFind and Fabuless Products sell Tablet PC’s at a bit higher price than the market price is with the help of false/deceptive advertisement of 79% discount. We also know that about 50% go to DealFind and 50% go to the merchant. Shipping cost money also. It means that Fabuless Products should buy these tablets for maximum of $30 from somewhere

Neither Fabuless Products nor Cool Droids show back of the Tablet PC which has the brand name on it. DealFind do not tell the manufacturer’s name. So probably they are not even genuine Eken Android Tablets…

Beware!

Just found another retailer selling it for $59.99 USD with Free Shipping…

http://www.stopfinger.com/goods_aWQJNDgyNQ==.html

dealfind-tablet-cheap

Carrying Case

Initially DealFind was offering leather carrying case, earphones and free shipping:

(click on image to enlarge)

DealFind Tablet Fabuless Products - Carrying Case

After deal ended they withdrawn these valuable conditions…

Fabuless Products Owner?

People in the comments section mentioned that extra charges for shipping/handling/taxes went to Andrew Ferreira through PayPal. First of all thanks for this information.

Let’s take a closer look at WhoIs information for FabulessProducts.com website. It is available for public here:

http://www.whois.net/whois/fabulessproducts.com

Domain Name: FABULESSPRODUCTS.COM

Last Updated on: 25-NOV-11

Administrative, Technical Contact:

Ferreira, Andrew andrewatella@gmail.com

Fabulessproducts

88 Bloor Street East

suite 2312

Toronto, ON m4w3g9

CA

416-825-6127

Andrew Ferreira is the name which customers reported on their PayPal invoices. But the e-mail address contains “andrewatella“.

Phone number 416-825-6127 which belongs to Andrew Ferreira according to the above WhoIs information also belongs to Andrew Atella:

screenshot from http://www.inhouseaffairs.com/contact-us.html

inhouse-affairs-andrew-atella

It let me think that Andrew Ferreira and Andrew Atella is the same person who registered fabulessproducts.com and now accepting payments via PayPal from customers who purchased Android Tablets from DealFind.

Here is some information about Andrew Atella which is publicly available in the Internet. If anyone has problems reaching Fabuless Products via 1-888-702-6632 phone number provided by DealFind or contact form/e-mail on their website, maybe it’s worth to try alternative methods.

  • Facebook pages of Andrew Atella:

http://www.facebook.com/andrew.atella

http://www.facebook.com/pages/Andrew-Atella/245152895038

(if you are Andrew Atella and has absolutely nothing to do with Fabuless Products, please let us know, we will make a correction)

Related posts:

Fake Toshiba Memory Cards from XSV 360 on DealFind

Contour Memory Pillow, Alkaline Water Tubes and Kassar Media

Class action suit against Dealfind and Fabuless

Thanks Everyone who provided feedback and valuable information!

Trueler.com got a response from person who suffered from this scam and also had to pay extra trying to ship Tablets back, but still can’t get refunds.

If anyone has problems with full refunds (including for shipping back if it was requested by DealFind/Fabuless), please send me a note via http://trueler.com/contact-us/ or speak up in comments indicating that you wish to participate in class action suit against Dealfind and Fabuless. I will forward you contact information of that person.

Update: Unfortunately lawyers were not interested in this, and unfortunately there is no class action law suite started…

510 thoughts on “Overpriced Android Tablet on DealFind from Fabuless Products”

  1. If you’re having a hard time finding the android deal that was back from February 2012 (just last week) here is the link so you can see for yourself that it is still active with every return that goes through they are still trying to sell the remainder probably till they get there 7900 sold again. You can still push “buy” and buy another one so the so called “deal” is obviously still running.

    http://www.dealfind.com/discuss.php?DiscussionID=13199

    7900 x half of $85 This is why Dealfind doesn’t care about their customers. Look at the money they are making from this deal alone!

  2. If anything, what this deal showed me is that so many people buy items on line without even reading the questions / answers area. If more people had read the questions and concerns from other buyers there is no way that this item should have sold 7900 androids. Goes to show you how many other items people buy on Dealfind without reading the fine print first before they push “buy” I also noticed that with all the returns the deal is still active as of right now you can still buy more since the deal is still on with ever person that returns one, another one can presently be bought.
    Dealfind has lost me as a customer that’s for sure!!! They don’t care to protect me as a customer and my hard earned money then I’ll be taking my business elsewhere because now I won’t trust them for any deal since they clearly lie to make a buck!

  3. I second your suggestion, Patty R. I’m sending Trueler the $11.00 I recouped from Fabuless (Fabufraud) today in recognition that this site allows people to work together for the greater good!

    That said, this is how my over 1 month nearly daily struggle with Dealfind (a.k.a. MenuPalace) and Fabuless ended up:
    American Express permanently removed the $85 charge for Dealfind’ piece of —- “Google” tab today, February 4.

    When I received my new bill from Am Express with the $11.00 charge on it for “Handling and taxes, today,” I called them to start another investigation, this time of Fabuless.

    American Express actually just gave me an automatic refund, saying it would cost far more to open an investigation than to just credit my account for the $11.00.

    So, done deal at last! I hope you all can find a way through this sticky wicket and that we all continue to support Trueler!

    Laurel

  4. hehehehehehe, that was a quick deletion on my post from them! Think I’ll throw it up again!

  5. I have a voucher which I have neither used nor returned. It’s in limbo. I am trying to get dealfind to agree that if I do not get a good product or any thing similar to the many things they have claimed it is that they will return my money and I won’t have to pay shipping. I have sent them avalons experience, as well as the response of Fabuless in regard to returns as posted here and asked for an explanation, they have yet to give me a response of anything beyond their canned garbage, so I just keep at them.

    I’m thinking we should start copying and pasting some of this stuff onto their discussion sections for all the deals. Get the info out there about how deal find really works, and how deeply they really look into the companies they deal with, how trustworthy they are and how much they really care about their customers.

    a little 99% social justice action!

    Except you Lloyd, we’ve got your number! lol

  6. I think everyone that gets a refund on this scam should make a small donation to trueler.com to help this wonderful site stay up and running! Thank you so much trueler!!!!

  7. Way to go Avalon!!!

    I was wondering how long it’s been taking to get a response from dealfind? Friday morning I emailed them and fabufraud saying they have til Monday to issue a refund or my cousin, an attorney, will take over. I haven’t heard a thing from either place!

  8. It’s just a drop of the BlackBerry PlayBook’s market value from $499 to $199 (for 16GB). If retailers after some time will continue to advertise $300 discount from $499 value, so it will be unfair practice for sure, because nobody will be selling/buying PlayBook for $499.

    Now, for example, Future Shop sells it for $199 without even mentioning $499 and a big discount:
    http://www.futureshop.ca/en-CA/product/blackberry-blackberry-16gb-playbook-with-wi-fi-prd-38548-001/10166454.aspx

    Walmart sells it for $198 without mentioning $499 value:
    http://www.walmart.ca/en/ip/blackberry-16gb-playbook-with-wi-fi/129357

    Future Shop and Walmart behave very ethical and fair in this particular case knowing that the market value of “BlackBerry PlayBook 16GB” is becoming $199 instead of $499.

    Thanks,
    Trueler

  9. @ Jo-Anne

    Why would you order a Blackberry Playbook on line for $199 when you can simply walk into virtually any major store which sells computers and electronics, and buy one on the spot to take home with you? Unfortunately buying such items online is always somewhat of a risk, no matter where you buy them from. Even a Blackberry or iPad tablet sometimes does not work straight out of the box, in which case it has to be shipped back to the vendor most likely at your cost, unless the vendor has a local store and that store handles returns from online purchases.

    Also, which is the major point of this whole discussion, the 16GB Blackberry tablet which you ordered for $199 is claimed by the vendor to have a “value” of $499 (i.e. you save $300). Do you think this is fair advertising, since virtually everyone knows that the 16GB Blackberry tablet is not worth anywhere near $499? That is why the seemingly tremendous price drop…at $499 they were not selling, since they have so few apps available for it, the units are incompatible with the Android market, and there is no expansion capability such as there is with other units that take SD cards.

    The bottom line is that you only get what you pay for…but you can’t have it both ways. One exaggerated value claim such as the $399 claim made by Fabuless and Dealfind cannot be considered fraudulent, while another exaggerated value claim such as the $499 claim made by Blackberry vendors be considered okay. Both claims are either misleading or both claims are okay….which is it?

  10. I also find it very disturbing that they describe it as a “Google” tablet. The natural assumption is that this is a tablet that is endorsed by Google, much in the same way that they endorse Samsung’s Nexus S phone.

    I have reported this improper use of Google’s trademark to their legal department.

  11. Well I am still chipping away at Dealfind, my VISA company wasn’t able to help much since I did receive the tablet and if I had an exact price for the missing accessories I might be able to do more. Just for kicks I emailed Fabuless to tell them how crappy the product is and their response floored me!

    Hello Christina,

    We are so sorry to hear. However, the product was clearly describe in the deal. As part of our companies policies and procedures we do not allow refunds. Tablets are very sensitive in nature. We do apologize. I can offer you an upgrade to the HD Tablet operating on the 2.3 system. This will be an additional $80. Again, we do apologize and thank you for your patiences.

    Chelsea | Customer Service Director

    Another $80…they truly think we are idiots. As I said before I will keep the tablet for my kid but I still think I should get something for the false advertising. Wish me luck, looks like it’ll be a long process!

  12. I am having my own battle with both Dealfind and Fabuless Products. I got the promise of a 5-10 day refund for the 2.3 Android Tablet Deal but will believe it when I see it. As for the past deal for the 2.2 Android which I was fool enough to order 2 of, I have not received either one. I started a claim with Pay Pal, who then contacted Fabuless. Amazingly enough suddenly Fabuless emailed me that they would ship my order once they received payment. Funny!! Since Pay Pal has already completed the transaction on Jan.5,2012. I forwarded a copy of this email to Dealfind and asked just how I am supposed to supply them with a tracking number of return when they haven’t even shipped it yet. Dealfind responded with, they will contact Fabuless and confirm, and will refund if it was not shipped yet. Well, I’ll be darned if all of a sudden my account at Fabuless website now says the two orders are processing. They also are unable to provide Pay Pal with proof of shipment. It is all a delay tactic as previously mentioned to stall any refund till the product is shipped. I will not even accept the order once it arrives. They should simply save themselves the trouble. I have given Dealfind every opportunity to make it right, but the stalling just amounts to more dishonesty on their part. I hope they are held accountable in the end.

    And by the way, I did order a Blackberry Playbook for the $199 sale price. I am confident that I will get exactly what I ordered from Visions in a very timely manner.

  13. Hey laurel, I posted an email address to a ctv journalist in one of my other posts. Ya! Social justice. Love it!

  14. @Marc. Yes, I went to order history and it said shipped. Then I clicked view and it had the order with price and voucher number. Near the bottom it said Canada Post picked it up and they are suppose to send me a tracking number, but that I might not get one, it is on it’s way. This was on Fabuless website.

  15. Thanks to Avalon and Everyone who provide feedback and share experience which may help other people!

    Trueler

  16. Has anyone established a relationship with a mainstream journalist who is willing to take on this mess and report on it? Please let us all know who that person is so we can add our story to yours.

  17. Hi Trueler and All of you who are clearly making a difference: I am amazed by the creativity and persistence we are showing: we have (collectively) almost brought Dealfind to their knees (they ARE now promising a 5-10 day credit to our credit card accounts, Avalon has photographic evidence of the scammer “Andrew” and his Fabuless operation, and maybe the moles on this site are being exposed as Dealfind or former Dealfind representatives. Go, Trueler!

    I,too, after raising hell, received an email today (from Dealfind rep Avital) saying that my credit card account will be credited with the $85 in 5-10 days. I’m taking that to mean that I will see the credit by February 13. If not…you’ll all hear about it.

    Meanwhile, I’m leaving my Dealfind dispute open with my credit card company, and I will go to the them again re the $11.00 charge from Fabuless scammer “Andrew” when his charge appears on my account.

    Little by little we’re getting there. I would like to award a hug to the first person who reports to us that you have actually succeeded in getting a Dealfund refund in real DOLLARS, not their funny money.

    Avalon: Congratulations on your courage and your scoop! Going in person to the Andrews’ condo to press your case was an amazing act of citizen journalism. Plus your mention of the intimate relationship with your router necessitated by this crappy “Google” android knockoff–I think we all need a giggle during this DealFind mess, so thank you!

    L.

  18. @ Trueler

    Just one last thing…

    There is a somewhat common advertisement now from virtually every computer store advertising the Blackberry Playbook tablet, and its reduced price. Similar statements are made by BestBuy, Future Staples, TigerDirect, Factory Direct, Walmart, etc., etc., etc.

    The ad goes something like this…

    BlackBerry PlayBook 16GB
    Save $300! Offer Valid Until February 7, 2012! Available Online and Instores. While Quantities Last. Price After Savings: $199.00

    Besides the fact that RIM has already announced an across the board price reduction of all their basic Playbook tablet to just $299 or less, by your argument, if someone does not think that the $199 Playbook actually has a value of $499, then some kind of fraud has been committed by any merchant who uses or endorses such a advertisement. Really? Dream on!!!

  19. @Lloyd: I meant in general, not for me. Some of your information was just incorrect.

    Anyways.. thanks for participation.

    Trueler

  20. @ Trueler

    Just because something does not make sense to you, does not mean that it does not make sense to others, or that it is in any way misleading. It seems to me that you only want people to agree with you, and when that does not happen, you resort to attacking them in any way you can. Have a nice life! I won’t waste any more of my time with you and your board.

  21. @ Christina

    “Got mine and it sucks! Can’t connect to my internet unless I am sitting in my basement next to the router”

    Unfortunately, this is not uncommon for a mobile device with only a WiFi “g” connection such as this tablet has. Most newer devices come with WiFi “n”.

    @ Lauren

    “Is that you Lloyd?”

    No, that was not written by me. In fact, I knew from the start that the SD card was most likely a fake as are most if not all memory cards coming out of China.

    I did however notice that there were at least 2 or 3 different “Lloyds” on Dealfind. I’m not sure however if that was really their names, or if they were simply pretending to be me. In fact one of them, just before this tablet deal ended, started re-posting a number of my posts making it look like the re-posts were actually coming from me. It seems to me that someone wanted to get me off that board very badly and very quickly, and was trying all kinds of ways to do it. I know for a fact that someone from Fabuless had an eye on my posts. Someone from Fabuless (or so they claimed) actually started responded to a number of them just before my posts were deleted.

  22. Interesting,

    “In order to use the Android trademark, device manufacturers must ensure that the device complies with the Compatibility Definition Document (CDD) and then get permission from Google. Devices must also meet this definition to be eligible to license Google’s closed-source applications, including the Android Market.[140] Participation in the compatibility program is free of charge.[41”

    Think I’m gonna drop google a mail

  23. @ Trueler

    “Lloyd, please show some respect and stop misleading readers.”

    Excuse me, but don’t be such a jerk and accept the fact that things may not always be as you would “like” them to be, and that there are some people in the world who may in fact know a little more than you do when it comes to the law.

  24. @ Lauren: We can assure you that the today’s deal is for a great 7 Inch Google Android 2.3 Tablet

    Today’s deal is for a 7 Inch Google Android 2.3 Tablet! To compare product specifications of the two tablets, please go to the following link: http://fabulessproducts.com/index.php?route=product/product&filter_name=google%202.3&product_id=144

    Today’s deal is for the Android 2.3 7 Inch TouchPad 4GB Tablet (http://fabulessproducts.com/index.php?route=product/product&path=25&product_id=144).

    As mentioned in our previous post, this is an MID tablet, and the brand name is Touchpad. Today’s deal is for the Android 2.3 7 Inch TouchPad 4GB Tablet (http://fabulessproducts.com/index.php?route=product/product&path=25&product_id=144).

    According to Fabuless Products, “We have an exclusive contract with our manufacturer to supply custom made tablets running on the best android system. Our tablets are fully upgraded to reflect our high standards. The speed, processor and resistive touch technology are superior to those listed on any website. THIS IS NOT A GENERIC TABLET. Please do not get confused by the operating system.”

    That was from the forum, several names and descriptions given, and the links don’t lead to what they are describing in any of the versions.

    Now in my email I received this on the 1st:

    We are writing to notify you of the $85 for a 7 Inch Google Android 2.3 Tablet Including Shipping from Fabuless Products ($399 Value) deal purchased January 29th – February 5th, 2012. We apologize for the errors on the deal page with the shipping and technical specifications. We take full responsibility for the miscommunication, and would like to clarify the deal.

    The voucher is for a 7-inch VIA VM8650 Google Android 2.3 tablet with an HDMI output, 5-hour battery life, 4GB of hard drive storage, and a resistive single touch screen that is 800×480. (Please visit
    http://fabulessproducts.com/index.php?route=product/product&filter_name=google%202.3&product_id=144 for specifications of this product.)

    Notice that they have changed the name from google to VIA, NOW today I received this:

    We are writing with an update for the amazing deal you purchased, which was $85 for a 7 Inch Google Android 2.3 Tablet Including Shipping from Fabuless Products ($399 Value), on January 29th – February 2th, 2012.

    You may begin to redeem your voucher immediately, now that the redemption is through Dealfind!

    Where they AGAIN refer to it as a google product.

    But your right ‘Lloyd’ nothing fishy here! lol

  25. Is the Lloyd who posts here the same Lloyd who posts as a rep for dealfind on their forums?

    As on the ‘deal’ for the fake memory card?

    “Lloyd – Toronto20-Nov-2011 5:47am (PST)

    Perhaps I can answer some questions which people have regarding this item…

    1. This SD Card is manufactured by Toshiba, and will come with a standard Toshiba Warranty in addition to any warranty which the vendor will offer.

    2. This is a “High Capacity” SD memory card, Not all cameras or other electronics will accept HC cards, or ones or this capacity. You will need to either look at the manual for your device or consult the website for your particular device to determine if it can indeed use such a card, No card manufacturer or vendor can possibly know all the devices which will work with their cards and which ones will not.

    3. Virtually all memory cards are made in either Taiwan or China.

    4. The speed rating of this card is “Class 10″. Class 10 cards read/write at a speed of 10MB/s.

    5. This is actually a great deal..32GB SD cards usually sell in the $50-100 range or more, depending on the manufacturer, and retailer.”

    Notice the claim that the item IS toshiba.

    Is that you Lloyd????

  26. “Essentially, in order to win a “Significantly not as described” dispute, you would have to show that the item you received was in fact physically different than the one advertised, such as…used vs new, a completely different model, different specs, different color, etc.”

    They have described the item as a minimum of 6 different things if you count the images and made up name brands. I have emails of them claiming this.

    If you have one of these things from the last ‘deal’ please contact Darcy.Wintonyk@bellmedia.ca ;
    This is for CTV, they would love to talk to some unhappy people and get a look at this thing.

    Let us know if you do.

    You can actually still access the page through a link someone put up here in the thread! I’ll figure out which one and post it.

  27. Ok, here is my story. I ordered 3 tablets back from the Dec. deal. I received them all within last week. Same complaints as everyone, Wi-Fi only works if I am sitting on top of my router as if there was a dildo under, USB hub can’t pick up external hard drive. I immediately started a communication with Dealfind and told them I want to return all 3 for a refund. They gave me an address to ship the product back to and claimed that Fabuless will reimburse me for the shipping cost. Living downtown Toronto myself, I decided that I would return the product IN PERSON. I told Dealfind yesterday to make arrangements for me to drop by the address 15 Iceboat Terrance Unit 1035 to drop off the product. They called me back and told me that Andrew from Fabuless said I could drop it off anytime on Friday (today). So there I went this afternoon. I spoke with the security in the condo building indicating that I had come to see Andrew at 1035. The first thing he told me is that Andrew moved out last month!!! And he proceed to show me a pile of returned products behind him. There must have been at least 8 boxes of products piling high!!!! NOT GOOD SIGN! I called Dealfind immediately and told them of my findings. The supervisor spoke with me and was “shocked”. She promised to look into the matter immediately. They called me back 10 minutes later, saying that they managed to get a hold of Andrew, and he did say that he was in the middle of moving “office”. (For God’s sake, the guy operates out of his condo!!!), but he was to go back later on in the week to pick up the returns as he still has possession of the place for 60 days (Another bold face lie as the security confirmed that he is no longer a tenant there!)Dealfind offered to reverse all 3 unit charges immediately and the funds should be returned to my credit card within 5 – 10 business day.
    You guys can draw your own conclusion from this. I will post an update as soon as I see the credit reverse, though I will still give my credit card company a call just in case. I also have a few pictures of the piles of returned products behind the security desk (though not very good pic as I had to be discreet) that I will upload to a link and post.

  28. @BOO

    I got a question for you. You said your status was changed to “shipped”. Was this on the fabulessproducts website? I checked mine and when i logged in and went to “view your order history” under the “my orders” heading, it brought up another screen which shows my 2 tablets that I ordered. Under status, it says “processed”. When I further click on the “view” button beside the order, it brings up another window> on the new window, I scroll to the bottom of the page and under status,. it says “pending”. Was this how your order looked?

  29. Omar,

    The best way to know is to contact your credit card company before it is delivered and check with them. Tell that it was an unfair advertisement and a bad product based on other reviews who received it and you just don’t want to spend money on shipping this piece back.

    Thanks,
    Trueler

  30. unfortunately i am one of the people that fell for this scam. contacted deal find wayy before they even shipped the product and they kept stalling my refund. now i am stuck with having to pay for the shipping back. My question is can i refuse delivery and legally do a charge back? (dealfind rep stated that because the product was shipped i couldn’t legally do a charge back). any help in this matter would be appreciated.

  31. My latest email from Dealfind…

    Thank you for your email.

    We have received your BBB complaint. As mentioned, we work with the BBB to resolve all customer complaints. We see that you have been corresponding with Brent regarding your request to be reimbursed for a leather case and headphones for voucher# ######.

    Unfortunately, Dealfind is not able to compensate you for these items. As mentioned, we do accept responsibility for the error that was on the Deal page when the deal was originally launched that mentioned a leather case and headphones however this was rectified and removed before the deal closed as it was not permitted to be there in the first place. We apologize for any confusion. As this was not signed in the contract with the merchant, and not calculated in the value of the voucher you have purchased we are not able to provide you with compensation as these two items were not a part of the deal.

    If the product is defective in any way, Fabuless Products will provide a refund for the Tablet. In order to do so, you can visit the Fabuless Products website. Once there, scroll all the way to the bottom and click the link marked “Returns”. Once you fill in the form, a representative will get back to you within 48 hours.

    :( Not sure what to do now

  32. @ Boo

    Got mine and it sucks! Can’t connect to my internet unless I am sitting in my basement next to the router :(
    I find it fairly slow and awkward to use as well

  33. Most deals won’t have a defined volume but seasoned veterans in the industry will know which deals will sell well. Having said that, I’m guessing even Dealfind didn’t expect these kind of numbers and when the deal started shooting off the charts, they probably made a quick call to the merchant to ensure they can handle the volume and not cap the deal. The merchant being less known and invisible to the public eye, probably only sees $$$$$ at this point, and will of course say yes.

    The daily deal industry was started with GOOD INTENT and PURPOSE but with the explosion of smaller companies invading the industry and competition being ultra high, the integrity of this industry continues to get shattered when shit deals and merchants like this are exposed and the deal company doesn’t back up and of it’s claims to take care of their customers. It’s completely disgusting and has giving the deal industry a very bruising black eye.

  34. Finally, my pending status is now a shipped status. But there is no tracking number yet. Has anyone in the last couple of days gotten theirs? I thought a few people were and was wondering how the tablet is?

  35. Dealhunter,

    I’m wondering if you worked for some very popular company like Groupon/DealFind/WagJag/LivingSocial or for much smaller one like LivingDeal/BuyTopia/etc?

    Smaller deal companies may definitely offer smaller percentage because they are not well known and advertisement there is less effective. So they have to offer better deals (less commission) to the merchants in order to compete with bigger deal sites which take half of the deal price.

    One more question. How is it defined what volume to expect from the deal? Isn’t it in the agreement before the deal starts?

    Thanks for that information!

    Trueler

  36. @ Trueler,

    There is some truth to Lloyd’s claim that dealsites will take less than 50% for high volume sales. As I have worked previously for deal companies, I can say with confidence that Fabuless in this deal is probably receiving closer to 70% or more.

    @ Lloyd,

    It doesn’t matter that to me (or even millions of people out there) that it costs Apple $30-40 to produce an iPad and sell it for 20 times that cost because in the end, I know that the experience of owning said product from the very BEGINNING will give me value for the money I spend.

  37. Who are the Consumer Advocates that people are contacting and is there one in particular that we should ALL email? And what is their contact?

    here are some consumer advocate contacts I’ve used to great success:
    Sean O’shea : sos@globaltv.com
    Ellen Roseman : eroseman@thestar.ca
    (Ellen was a superstar!)

  38. Hi Tanya,

    Thanks for update. I guess that it depends on the customer service representative. Excuses like DealFind delivered what they promised, i.e. voucher (which can not be used according to promotion!), do not make sense, because customer paid money to DealFind.

    Thanks,
    Trueler

  39. Hi Dawn,

    That’s right, seems like DealFind removed last deal for Android Tablets for some reason.

    Thanks,
    Trueler

  40. Yes keep us posted as I had purchased mine and used the voucher (it allowed me to use it right away)when the case and headphones were included.

    You would think that they would have given these items to the people had purchased the vouchers up until the ad was changed. After that you only got what was advertised. This is the first time I have ever deal with a company like this that simple doesn’t give a crap!

    I said this last night and I’ll say it again, has anyone else noticed you cannot access the 2.3 deal now? If I was one of the people who purchased that deal I would be WORRIED why you can no longer google it (page is gone), but you CAN still get the 2.2 deal (although it’s not a “deal”!

  41. Not sure why some people are having issues with Visa. My CIBC Visa company put me through to their dispute centre and gave me a claim #. They told me based on the fact that the deal was changed after i purchased it and that it was well past the date i was told it would be delivered that they would put a claim in against dealfind and they would reverse the charge.

  42. Response I got from Dealfind:
    Hi Christina,

    Thanks for your email.

    This was an error on the deal page that was rectified as it was not meant to be a part of the deal. We do offer a 30 day refund policy, so you certainly could have contacted us.

    We do work with the BB to resolve all customer concerns but since the product is the property of Fabuless, we cannot provide you with it or compensate you for it. Again I apologize for any inconvenience this has caused you.

    That’s it! I actually can’t believe they admitted to having the case and headphones on the deal listing originally, everyone on the phone denied this. I filed a complaint with the BBB, since I purchased the deal with product accessories included and those were removed after the time I purchased and I was not notified of the change within the 30 days to try and get a refund. In the end it’s my fault for purchasing a crap tablet and not doing my due diligence. I plan on downloading games and videos onto it for my baby for car trips (pricey baby toy)! But I am holding firm in my fight for compensation for the promised accessories, and not in Dealfind Dollars! I will keep you all posted on my progress!

  43. I have reported mine to Visa; I got nothing but automated responses from Fabuless, and Dealfind was screwing me around saying it had been sent and then supplying me with a tracking number that was not to my address.

    I have filed with BMO Mastercard and they have credited my account.

  44. Laurel, by offering “DealFind dollars” + 10% they just make a better deal for themselves, rather than refunding cash. It does not matter how scammy the deal was. It could be even in the case of some ethical deal, but customer asked for refund for some special reason. For example if business closes and customer asks for refund they also offer “DealFind dollars” + 10% or refund to credit card. The first option is just more advantageous for them.

    Lloyd, the question asked by Tuffkat was different. Your answer is related to a different thing which already been answered here:
    http://trueler.com/2011/12/27/android-tablet-dealfind-fabuless-products-scam/#comment-24983

    The term “value” is not subjective at all. The market value of the product is the price for which it is being sold by most of the retailers on particular market (and customers buy it of course for this price). From the product value customers may expect such things like quality, reliability, functionality, performance, durability, warranty, etc… Tablet PC with $80 value and $400 value definitely have significantly different characteristics.

    Lloyd, please show some respect and stop misleading readers.

    Thanks,
    Trueler

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