Several days after discharge from NYGH (North York General Hospital) you may receive an invoice with extra charges. Nobody in the hospital advise about them.
- Telephone services. There is a phone in the room, and the nurse kindly let us know that we could simply use it. She did not even mention that it would be any charge for this. Invoice shows extremely high $2.25 per minute rate for local calls inside Toronto!
- Birth Journal hidden charge. It has been provided long time before admittance to the hospital. There is no price on it, and nobody advised that we will be charged later. Invoice shows $15 price + $1.95 taxes (which is 13%). However, birth journal is obviously a book. According to the point-of-sale rebates law which is the part of HST transition in Ontario and BC as of July 1, 2010, books are exempt from PST portion of HST tax, and only 5% taxes should be applied.
- Charge to pay the invoice online at NYGH website: $2
Service itself at North York General Hospital is pretty good. Just be aware of those hidden charges for telephone calls and any books you are provided with.
Here is an invoice received from NYGH: