Category Archives: Providers

Rogers Internet Overage Charges due to Wrong Usage Counter. Beware!

Beware of this rip-off practice from Rogers with overage charges! Check your Internet usage regularly and if you ever think that it does not seem right, contact Rogers to figure out what is going on with their usage counters!
Here is a complaint from one of the Rogers High-Speed Internet Customers who was charged by Rogers for over usage of internet download/upload limit because their own usage counters were broken.

World Wide Connect Calling Cards Complaint

Trueler has received complaint on World Wide Connect Calling Cards ( purchased on one of the daily deal websites –
Initial investigation showed that it is a fresh website created for featuring on daily deal websites, and itself is very suspicious. As a potential customer I would never buy any services from them and as a daily deal site (if I were one of them) I would definitely NOT advertise World Wide Connect Calling Cards.

Bell Canada adds Extra Features to the Home Phone without Customer’s Consent

Bell Canada added two extra features with additional fees to the Home Phone Choice service plan without customer’s consent. Those features are Phone Care and Wire Care maintenance plans, giving additional fees of $13.90 CAD + taxes. Customer tried to escalate the complaint to Bell, but Bell did not admit that it was an error from their side. Beware of this practice in Bell Canada, and regularly check your bills for new or increased charges and fees. In case of any discrepancy contact Bell directly, or CRTC to complain and get your issue resolved.