All posts by Trueler

Home Buyers: Beware of Rental Water Heaters!

Buying a home with rental water heater from Enercare, Reliance or other company means that consumers will either have to pay $30-$60/month rental rate forever or pay $1000-$6000 cancellation fee in order to terminate rent if water heater was installed after Sep 15, 2010. The reason of such outrageous cancellation fee is rental agreement specifying the only option to terminate it is to buy rental water heater. Here is a way to go around it (at least to reduce consumer’s loss)

Anti-competitive Enercare Rental Water Heater Business Scheme in Ontario

Trueler has received several complaints on companies providing rental water heaters from consumers who want to terminate rent and face over thousand dollars in cancellation fees. We’ve tried to figure out what’s happening, why this kind of unfair business is still working well in Canada, and what can be done in order to terminate it. I’m providing information here for you to decide if you wish to continue subsidizing huge corporations with unreasonably high rates or if you wish to do something about it and stop being a “silent consumer”. Complaint: Expired, Unsealed, Empty Cosmetic

Trueler has received a complaint on “ – Anti-Aging and Cosmetic Products” online store which operates in Canada. The customer received from a box of Adovia Mineral Skin Care moisturizing day cream which was expired, the seal was broken, the tube was only about 30% full, and the box had some phrases removed by corrector… was totally ignoring customer’s inquires about this issue…

Rogers Internet Overage Charges due to Wrong Usage Counter. Beware!

Beware of this rip-off practice from Rogers with overage charges! Check your Internet usage regularly and if you ever think that it does not seem right, contact Rogers to figure out what is going on with their usage counters!
Here is a complaint from one of the Rogers High-Speed Internet Customers who was charged by Rogers for over usage of internet download/upload limit because their own usage counters were broken.

False Advertisement on BuyTopia: La Vie en Rose Boutique

One of the group buying websites BuyTopia offered a good deal in the end of December 2011: $25 for $50 Worth of Merchandise at ANY La Vie en Rose Boutique in Canada.

According to the advertisement it offers 50% off, and customers assume that they can spend $50 at La Vie en Rose Boutique and just present voucher at checkout. Experienced customers expect to pay HST on top of it as well.

But this deal turned to be one more false/deceptive advertisement from BuyTopia.

Memory Foam Pillows Scam on TeamBuy from iSkinMedix

Two deals featured by TeamBuy from iSkinMedix in September 2011 turned to be a scam. Customers placed orders months ago, but have not received anything yet. TeamBuy does not provide refunds to everyone giving some excuses or not responding to consumers at all. Instead of making things right, TeamBuy became the same scam as iSkinMedix letting thousands of their customers down…

TeamBuy does not have any kind of promises like other group buying websites like Groupon, DealFind, WagJag. Maybe it’s OK for TeamBuy not to stand for their own customers? No promises, no guarantees… Let scam going on… It’s that easy…

GoGadgety Review: Huge Price Markup for Daily Deals is a new website created for running deals on group buying sites which appeared in the Internet just in a week before DealTicker featured their first deal of Memory Foam Shoe Insoles. GoGadgety offers some popular stuff but with huge price markups. Even with 50-90% discount, which is typical for daily deals, the price is still much higher than offered by many other retailers for the same or better quality. Beware of this!

Complaint on Oral-B Toothbrush from XSV 360 and DealTicker

Beware of scams from XSV 360 and Dealticker! I purchased what was advertised as Oral B brushes – 12 for $34 inclusive of shipping and taxes – from Dealticker. Dealticker “deal” was supposedly to submit a “Voucher” on XSV 360 website. According to XSV 360, the voucher or coupon holder was to please “allow 24-28 hours after a deal has ended” before trying to redeem a coupon, and to “allow 7 days for delivery”. After almost 2 weeks, the status of my shipping was still showing “processing”, and half a dozen e-mails to XSV 360 and to Dealticker were all unanswered…