Canada, Daily Deals, Fraud/Scam, Stores

Fake Toshiba Memory Cards from XSV 360 on DealFind

188 Comments

DealFind featured very “great” deal again (remember “The Butchers”?):

$29 for a 32 GB SD Memory Card, Including Shipping from XSV 360 ($99 Value)

XSV 360 has been promoted on other daily deal websites like DealTicker, WagJag, SwarmJam, Groupon, WebPiggy, Buy2, JabrDeals, PriceDodger, DealGetters. Also with another “manufacturer” – PNY instead of Toshiba, and as micro-SD cards as well.

But if the deal is too good to be true… you know… do not forget that 50% goes to DealFind, i.e. XSV 360 will only get $14.50 per memory card sold. This is absolutely impossible price for branded 32 GB SD Memory Card with Class 10 speed rating. So, it is most likely fake, i.e. at least not from Toshiba, and not 32 GB. Let’s check it out.

The picture shows “Powered By Toshiba” which let people think that the card is manufactured by Toshiba:

DealFind XSV 360 SDHC Toshiba Card Deal

DealFind customer satisfaction experts even confirmed that 32GB SDHC Class 10 Memory Cards provided by XSV360 are manufactured by Toshiba but in a very shady way. Many customers asked what “Powered by Toshiba” actually means on their discussion board about this deal. Some unknown (no XSV360-related signature) user “Lloyd” answered common question, and DealFind customer satisfaction expert confirmed it in a short way: “Lloyd is correct!“:

(click on images to enlarge)

DealFind XSV 360 – Lloyd

DealFind XSV 360 – Lloyd is Correct

Let’s take a looks at Toshiba website to see what kind of 32 GB SD memory cards they offer:

Black one:

Toshiba 32GB SDHC Memory Card – Black

And white one:

Toshiba 32GB SDHC Memory Card – White

Toshiba does not manufacture memory cards featured by DealFind and XSV 360!

One of the customer satisfaction experts even provided the make – “HS”, model number SDM32G, and serial number VHSX95Y of memory cards:

DealFind XSV 360 - Model Number

However, “HS” is absolutely unknown make, only xsv360.com and DealFind know about this make. If we try to search for model number in the Internet, we can find that SDM32G model number corresponds to Novatech SD memory cards. Not Toshiba or even so called “HS”:

NovaTech SD Card

 

What about warranty? XSV360 website sells all the products “As-Is” on their website. They do not make any refunds and do not provide any kind of warranty!

XSV 360 Return Policy

However, “Lloyd – Toronto” – either representative from XSV 360 or DealFind, claims that there is a warranty on these memory cards provided by Toshiba. In case of any failures customers should contact Toshiba:

DealFind XSV 360 – Lloyd Warranty

But! Toshiba support is not aware about this product at all. It does not exist…

DealFind XSV360 – Warranty Invalid

It is also funny, but seems like DealFind does not even know what they sell:

DealFind XSV360 – Full Name

And the most popular answer of DealFind Customer Satisfaction Experts is:

Thanks for your post!

We are looking into your question and will get back to you shortly! Please Stay tuned :)

Thank you for using Dealfind!

Kym

Customer Satisfaction Expert

Dealfind

Looks like killing time… because DealFind must know answers to most of the questions if the deal had been well prepared for the customers…

So far, over 6200 memory cards have been sold, which is $180,000 – almost one hundred thousand dollars for each of them – XSV 360 and DealFind.

 

Summarizing information to let people decide whether to buy this “deal” or not:

  • 85% discount (50% of voucher cost goes to DealFind) for branded piece of electronic such as 32GB SDHC Class 10 Memory Card from Toshiba is absolutely impossible. It means that the product is fake
  • Toshiba does not recognize the product model and serial numbers
  • XSV 360 sells products “As-Is”. Refunds are not accepted at all
  • No warranty on the product. If something is wrong, you loose money
  • XSV 360 sells many other scam products like Energy Balance Bracelets with ion technology, Kinoki Foot Pads, fake PNY 32GB SDHC memory cards, fake Vapur bottles, etc, etc, etc…

What can be wrong with the card when you receive it? Do you think it still worth even $29?

  • Again, absolutely no warranty, no refunds
  • It can be some cheap 2GB/4GB/8GB memory card which will be shown as 32GB in your device’s operating system. But when you will reach the actual physical size of the memory card, it will start overwriting existing contents on the card and producing read/write errors when you will try to access some old data.
  • It can be just broken out of the envelope – no refunds…

DealFind promise?! When you realize that something is wrong with the card (when it reaches its actual size), 30 days will most likely pass, and no one will help you…

This deal is expected to run for about one week more… That is people can start ordering from XSV 360 website only in one week + couple days for putting coupons in XSV360.com database as stated on their website. Since there are thousands of orders, it will most likely take more than 3 weeks for the product to be delivered.

DealFind and XSV360 are absolutely safe and protected by their own “terms” and “promises” from their customers…

Think about this now!

Beware!

 

Update as of Nov 23, 2011

 

Dealfind sold about 8500 fake 32GB memory cards “Powered by Toshiba” from XSV360, i.e. around $247,000. Deal is still running…

There were confusions about the product being featured. Dealfind claimed that the memory cards are indeed manufactured by Toshiba and have standard Toshiba Warranty (in a shady way as mentioned above):

(citations are from DealFind discussion board about this deal)

This SD Card is manufactured by Toshiba, and will come with a standard Toshiba Warranty in addition to any warranty which the vendor will offer

They were also telling about some “HS” manufacturer – nobody has idea about them…

XSV 360 is under legal obligation with the manufacturer not to disclose their information and unfortunately we do not have access to this information

How do we claim warranty then?…

Later they claimed that only the chip inside the card is NOT manufactured by Toshiba:

It means that Toshiba manufactured the card and its circuitry. It does not mean that Toshiba manufactured the actual memory chip inside the card, since very few manufactures actually do produce their own memory chips.

Note, that they told that chip is NOT manufactured by Toshiba.

Now they tell that the chip IS manufactured by Toshiba, not the card itself:

The SD card is not made by Toshiba, however it is powered by a Toshiba chip

They have changed information about this twice. I won’t wonder if they will change information about warranty and refunds after orders are placed. There are two things:

  • DealFind promise – 30 days. People who bought this deal most likely won’t see “products” before winter holidays, so don’t rely on it.
  • XSV360 website explicitly says that there is absolutely no warranty and no refunds for all products (not only for health products, as DealFind mentioned). They’ve just put warranty statements for this particular product in order to make more sales.

XSV360 return policy can be found here:

http://www.xsv360.com/Return_Policy

There is also a screenshot of this policy above in this post.

DealFind and XSV360 are trying hard to sell as much “deals” as possible to their “valued” customers…

DealFind XSV360 – Comments Confusion

Recently XSV360 posted the picture of the chip which is “manufactured by Toshiba”:

DealFind XSV360 - Comments - Chip Link

Here is the link:

http://www.xsv360.com/image/cache/data/products/toshiba-500×500.JPG

Well, let’s take a look what it is (screenshot from XSV360 website):

DealFind XSV360 - Toshiba Chip

It distinctly shows “TOSHIBA” in the corner. But the part number which is at the bottom is very blurred. I have only two guesses why we can’t clearly see entire number:

  • Manufacturing defect when printing letters on the chip. It can happen with everyone, right? But usually defective semiconductor parts are not released for sale.
  • XSV360 made a picture in such way…

Anyways, let’s check “Toshiba Semiconductor General Catalog: Memories and Storage Devices” which can be found at official Toshiba website:

http://www.semicon.toshiba.co.jp/docs/catalog/en/SCE0004-02_catalog.pdf

32GB memories have very different part numbers from what XSV360 provided on their picture.

Memories from the catalog with the most common part number are actually 8GB (and some of them are marked as “under development”)…

188 thoughts on “Fake Toshiba Memory Cards from XSV 360 on DealFind”

  2. I bought one and when i save something to it, the pic/ download/ etc disappears the next day. I emailed the company and they said to send it back and they would refund me

  3. I bought the voucher for this card in Novenber last year. As soon as I recieved the voucher I tried to purchase the 32GB SD card on the XSV web site several times with no luck! Matter of fact I have never been able to get any of their vouchers that they adv’ to work! Anyways I got a refund from Redflagdeals for my trouble.

  4. Hi SAM,

    Please consider contacting the company you purchased voucher from and request refund. If you sent money directly to XSV360 – contact you credit card company. It’s a scam.

    Thanks,
    Trueler

  5. Can anyone provide me xsv360 contact information which is based off in USA ? I have never reached xsv360 which is in Canada.

    thanks,
    SAM

  6. @steve dirks:

    The post says that XSV 360 was featured on Buy2, not memory cards.
    There is nothing to double check here. Buy2.ca advertised a lot of deals from XSV360.com in the past including HCG diet, Kinoki Detox Pads, Vapur Water Bottles scams… What reputation are you talking after this? I think Buy2 already lost it…

    Thanks,
    Trueler

  7. Buy2 never sold the fake Toshiba memory cards for xsv360.com
    You may want to double check this fact before lumping a company that has nothing to do with this scam as though it was part of the scam. Check your facts very very carefully before permanently damaging a company’s reputation due to carelessness and the consequence could be a lengthy and costly lawsuit. Just my advice to you.

    thank you

  8. Is there anyway possible that a class action suit can be filed again XSV360 or Dealfind or both? I know XSV360 is in Canada. Some or most are in the U.S. We should report XVS360 to the Royal Canadian Mounted Police or INTERPOL which deals with internet crimes in Canada.

  9. I finally received my card yesterday, from a coupon put in on Dec 1. So I decided to test it with the software I found here in these posts. To my GREAT surprise, this card does in fact work as claimed… here are the results:

    Test finished without errors.
    You can now delete the test files *.h2w or verify them again.
    Writing speed: 10.2 MByte/s
    Reading speed: 14.0 MByte/s
    H2testw v1.4

    Obviously, this is a “your results may vary” situation. Still, given what I see here, can’t say I’d recommend anybody to order one of these!

    ps this looks just like the one pictured on the site, and has nothing written on the back that I can see. The package fully sealed, but had no bar code or sku number, only branded “HS AFFORDABLE QUALITY tm”

  10. Ordered two of these cards in early November from Dealfind, after redeeming my coupons online nothing arrrived. Emails to Dealfind was sent in December, was told items were sent and to be patience because of Christmas rush. Requested refund from Dealfind in late December but was told SD cards were already sent so I will have to wait until I received them to make a request for refund. Finally, Henry from XSV360 called and asked me to pick up items from store which is located in Ottawa. Pick them up today and thought they look rather odd as the packaging had absolutely no markings on them as to the origin. A quick look on the internet found this site and I have decided not to even open the package and ask for a refund from Dealfind. I also pass this information to a few friends who have bought the same deal from Dealfind. Will now wait to see response from Dealfind. If not satifactory, I will never deal with them again. They should vet their vendors and take action quickly when things like this happen so hundreds if not thousands of people are not ripped off. Shame on you Dealfind.

  11. Hi Dave,

    Insist on full refund to your credit card! DealFind must provide it. They don’t have any good deals now to spend money on…

    Thanks,
    Trueler

  12. Well, Toshiba or not, at least you people received a card of some kind. I ordered 2, and therefore got ripped off twice.
    I got nothing, nada, zip. Just took my money and that’s it. Tried contacting xsv360 numerous times and they didn’t even bother to reply. Definitely a rip off company. All Dealfind will offer me is “Dealfind” dollars. Unfortunately they aren’t offering anything I want. Crappy deal all around.
    Will never deal with again

  13. Hi Peter,

    Thanks for update. I have not heard about “per regular mail and COD”. Only Courier or Xpresspost with signature required can be used in these circumstances.

    I’m thinking why they require to send fake cards back to XSV360? The only answer I can think of is that they want to destroy evidence. Any reputable company would just refund with no questions asked and will make sure customer is satisfied. Actually any reputable company would not run such a deal in the first place. So, it seems like SwarmJam is one of the very unreliable daily deal websites which people should not trust at all…

    Thanks,
    Trueler

  14. Hi Jacqueline,

    Try to insist on refund to cover the courier, send them e-mails until they do. This is what DealFind asked you to do.

    The sad thing is that it was totally DealFind’s fault, because they knew that the cards were fake when the deal was still running, but they let scam happen…

    Another sad thing is that DealFind is running many other “bad” deals like Android Tablets, Cranberry resort with “timeshare presentations”, other “getaways” with a lot of hidden charges or which are impossible to book at all, prescription glasses, snow plowing, other services, etc… etc… etc…

    How you can help? Post reviews about your experience with DealFind in the Internet, and tell friends.

    This is definitely not the way how customers can be treated! It’s indeed disgusting!

    Thanks,
    Trueler

  15. Another brief update:

    I had emailed SwarmJam these clarification questions:

    “1) Who will pay for the return of the defective card? If I ship it with tracking (eg. via Canada Post’s Xpresspost), it will be around $10, but I will have to confirm.

    2) Will the refund come after XSV receives the card, or once I’ve sent it in the mail?

    3) How long will the refund process take? Since the initial transaction was with a credit card, I’m assuming this should be fairly quick.”

    This is SwarmJam’s response:

    “Please send the card back to the vendor per regular mail and COD
    If you use Xpresspost you will need to pay for it.

    We will refund you as soon as XSV confirms that they have received the card or you can email us a confirmation of the shipping.
    The refund will then take 5 business days before it will appear on your statement.”

    Based on what I’ve read on this site, I don’t trust or believe that XSV will confirm anything to SwarmJam; however, it also sounds like SwarmJam is willing to refund me once I’ve dropped the card in the mail.

    Question for people reading this: how do I send the card back “per regular mail and COD”? I’ve never heard of this – does anybody know what it is? At this point, I’m prepared to spend the same $1.25 on postage that XSV used to send me the card in the first place!

  16. I am totally disgusted with Dealfind, I have been going back and forth with them trying to get my refund. Apparently as of last week it was processed and will take 5 – 10 business days, still haven’t seen it. I think I am more angry with Dealfind as we trust them to find reputable suppliers and they have made it so hard to get a refund. I sent my cards back through courier and requested Dealfind at least refund me in Dealfind dollars to cover the courier cost and they didn’t even have the decency to do that. I can’t believe they would expect me to send back $145 worth of product to a company that has already proved itself to be untrustworthy through regular Canada Post. So completely disgusted!

  17. I was ripped off on the dealfind memory card and just noted this site. I guess it was too good to be true. I will connect with the better business bureau and I asked dealfind for a refund. Hoping I will get it. Of there is a class action, count me in. We need to shut down XSV360 as they are stealing from people.

  19. Brief update:

    SwarmJam responded to my request for a refund. This must be a canned response since I got the identical wording from 2 different CSRs:

    “Sorry for the bad experience with XSV.

    Please return the card to the address below. once you return it, let us know and we will process a refund for you.

    BCC Ottawa Inc
    1-5350 Canotek rd
    Ottawa,On
    K1J9C9

    If you have any further questions, please feel free to contact us.”

    I asked for further clarification; ie. who pays for the return of the card, when will the refund come (ie. after XSV receives the card, or once I’ve sent it in the mail), and how long before I receive an actual refund. I’ll report back when I get a reply.

  21. I have been arguing with Dealfind about this since before Xmas. They say return it to XSV and when they confirm to Dealfind that they have received it, Dealfind will refund. I say that XSV will never admit to receiving these back and they’ve already lied about everything else. Dealfind said send COD because there is tracking. Canada Post charges $7.50 for this, which Dealfind is shocked about. So they go back to saying just throw it in regular mail and when we get confirmation that XSV has received it back… I filed a complaint with the BBB in Ontario and XSV has finally responded. Here is what they say:

    Dealfind was running special on this product and they contracted Xsv 360 to supply the product.All the clients paid Dealfind directly so Xsv 360 can not provide refunds as we have no access to cardholders information.
    As per Dealfind refund policy all clients are entitled to a refund if not happy with product no problem.
    All it takes is a phone call or an email.
    There was never Vancouver location advertised whatsoever. Dealfind is running their specials across the country and hires suppliers from all over Canada.
    As per the product complaint-yes,we had voluntarily sent all Dealfind clients an e mail,informing then that some of the card came defective as soon as we learned about the problem and we had offered to all clients the option of a refund or an exchange for a new cards we had received from the manufacture.We do not manufacture these product and many clients were very happy with this product.It took a while to know that some are not functioning.That can happened to every supplier and I think it was fair enough deal to inform ALL clients(not only the once complaining) in case their product is defective and offer them the choice of refund or an exchange.The only difference is-the client has to get refund through a Dealfind OR an exchange through Xsv360,2-5350 Canotek rd,Ottawa.
    The product is packaged in original packaging and it does contain a Toshiba chip.
    This person has to contact Dealfind directly – as we are not responsible for charging or refunding – to receive a full refund and needs to return defective product to Xsv360.
    ***

    I have responded that the chip is NOT Toshiba and if they were using a reliable supplier this would never have happened. When have you ever heard of BestBuy or London Drugs saying “Oops, we have sold counterfeit chips…”? Never. London Drugs had a great sale on 32GB Lexar Professional cards after Xmas for $49.99 and I bought some. REALLY wish I’d have waited and not got into this mess first. I will report it to the antifraud center, and thank you for the link. I called the RCMP Commercial Crimes Unit and was told I’d have to report it to my city police and if they want help from the Feds, they will pass it on. There are tens of thousands of these sold and if those of us reading this site that are mad about it report it, somebody will start investigating and shut these people down. Between Dealfind and XSV, they made over $300,000 off us and they are determined to keep it. I don’t want them to get away with it and to be able to keep doing this to others. Do you? Thanks Trueler for having this fantastic resource and getting the truth out there. Wish I’d seen it before I bought, but will check it for companies I deal with in the future.

  23. Any proposals, how we could make it happen? May be some one has any experience in such actions?

  25. Taking in account the scale of this and other frauds from XSV360 and daily deal sites, do you think it’s possible to collectively start class legal action against them?

  26. The real shame is that people tend to trust everything they read on the Internet without doing a real thorough check up of all these sleazy scamming sites.If we all googled reviews of these coupon sites we would find out there are many problems with them. Experienced ebay buyers would not buy from a seller who has less than a 95% rating, so why would you buy from someone with continuously bad reviews. The second problem is those companies could care less what they sell on their sites as long as they are making money, so it is really up to the consumer to do their homework.They are pulling in mega bucks so they don’t care if some folks catch on and they have to give credits.Its just a shame that they are not held to the same standards as most honest businesses in society are.Too many folks just brush these scams off as too much hassle to bother with.Then they go and buy something else from the same company.Why don’t these companies do proper inspections of the products before they sell them? Its because of the dollars signs and too much hassle, its just easier to give a refund to the ones that figure it out and move on. Such a shame or is it sham !

  27. Hi everyone, I bought a set of 6 water bottles ($26) from XSV360 in Sep-11 from DealTicker but they never arrived. Emails to XSV360 were never answered. I googled and found out that I was not the only victim. Dealticker agreed to refund me, but please everyone, report them to Better Business Area & tell all your friends not to buy from them especially via all the deal sites. XSV360 is a scam! It sickens me that they are still pulling in all these deals. :(

  28. I was one as well I ordered mine cards on Dealfind from XSV360. I got the ad in my email on Nov. 19, 2011 and ordered the SD cards on Nov. 24, 2011 and still nothing. Damn shysters, I think this may be grounds for a class action suit to either one or both, mainly XSV360 but they are based in Canada right?

  29. I am happy to see this isn’t just me. I just got back from Europe where I found the cards wouldn’t operate in my camera. I don’t think the sizing is accurate either. Only one of two would click into place like my other cards, and both fail to operate. I have sent a note to both Dealfind and xsv 360….

  30. Has anyone tried to crack one of these things open to see whats printed inside and if it matches up with the image that XSV tried to show everyone?

  32. I wished I found this website before I bought my Toshiba memory card from XSV360. This was my experience:

    – Ordered from SwarmJam on Wed., Nov. 30, 2011
    – Received confirmation & voucher from SwarmJam on Thur., Dec. 1, 2011
    – Redeemed voucher from XSV360 on Sat., Dec. 3, 2011
    – Received memory card from XSV360 on Thur., Dec. 29, 2011

    Between Dec. 3 and Dec. 29, there was no communications from XSV360 whatsoever. The package just suddenly showed up in a plain padded envelop mailed via regular mail. The memory card came with no packaging – it was just sitting in a clear, plastic bubble container (like the kind that SD cards come packaged in), but with no cardboard packaging around the plastic. This was not a good first impression. The card itself was had a cheap looking sticker attached to it, indicating that it was a 32G SDHC class 10 card (as per the SwarmJam ad). Other SD cards that I’ve purchased from other vendors had the information stencilled on the card itself. This second impression was not much better. I then stuck the card into my camcorder, which thought it was a 32G class 4 card (not the class 10 I was expecting). Red flags were waving at this point.

    For reference, this is the info stenciled on the back of the card:
    SD-M032T
    VHSX95Y
    Made in Taiwan

    I did a quick Google search on XSV360, found this website, and skimmed through the posts. I downloaded the test software that several people suggested and got results similar to what others experienced:

    The media is likely to be defective.
    7.8 GByte OK (16463872 sectors)
    23.4 GByte DATA LOST (49152000 sectors)
    Details:0 KByte overwritten (0 sectors)
    0 KByte slightly changed (< 8 bit/sector, 0 sectors)
    23.4 GByte corrupted (49152000 sectors)
    0 KByte aliased memory (0 sectors)
    First error at offset: 0x00000001f5841e00
    Expected: 0x00000001f5841e00
    Found: 0x0000000000000000
    H2testw version 1.3
    Writing speed: 2.62 MByte/s
    Reading speed: 6.24 MByte/s
    H2testw v1.4

    Just to be on the safe side, I tried one more time and got the following:

    The media is likely to be defective.
    7.8 GByte OK (16465376 sectors)
    23.4 GByte DATA LOST (49150496 sectors)
    Details:0 KByte overwritten (0 sectors)
    0 KByte slightly changed (< 8 bit/sector, 0 sectors)
    23.4 GByte corrupted (49150496 sectors)
    0 KByte aliased memory (0 sectors)
    First error at offset: 0x0000000000000008
    Expected: 0x0000000000000011
    Found: 0x0000000000000000
    H2testw version 1.3
    Writing speed: 2.74 MByte/s
    Reading speed: 6.21 MByte/s
    H2testw v1.4

    The results weren’t identical, but close enough. I also tried to copy a bunch of MP3 music files (approx. 8G worth, which should be no problem) to the memory card to see what would happen. The files did (slowly) copy over, but I could not play them. Not even a single song! I kept getting a Windows Media Player warning that said “The file you are attempting to play has an extension (.wma) that does not match the file format. Playing the file may result in unexpected behaviour. Do you want the Player to try to play this content?” When I click “Yes”, I get the following Windows Media Player error message: “Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.” I copied the exact same MP3 files to several other SDHC cards (8G, Class 4) that I purchased from Dell and did not have any issues playing the files.

    Having read other people’s experiences with XSV360, I think my next steps are to first contact SwarmJam to demand a refund. BTW, I just noticed that SwarmJam (which appears to be owned by Post Media) is still peddling these pieces of crap. If I don’t get a satisfactory answer, I will then contact my credit card company.

  33. I, too, had bought one of these vouchers from Dealfind in November. After getting suspicious when the email went out about sending cards back, I found this post and immediately requested a refund. I was still within 30 days, and although it took some time, Dealfind did finally issue a refund. They said they had to cancel my order first, but then, the card arrived in the mail anyway. I waited until the refund went through and today tried the card in my iMac – it was hard to get it in my card reader’s SD slot, and the computer (or the card reader) didn’t recognize it at all. I won’t put it in any other devices, as I don’t want to risk damaging them.

    I had a reasonably good experience with another offer on Dealfind, so this is disappointing. Dealfind should know that customers will not tolerate this, and if they keep it up they will be out of business very quickly. I did save my card in case there is some kind of lawsuit, etc.

  34. I requested a refund because I hadn’t received the card yet and was concerned about the fraud reported here. Here is Dealfind’s response today:

    Dear …:

    Thank you for your email.

    We understand that you would prefer to receive your refund back on to your credit card. Your vouchers were purchased over 30 days, but we will make an exception and will honour your request.

    Please provide us with the last four digits of your credit card so that we can process your refund promptly:

    Last 4 digits of credit card:
    Dealfind Email address: (Fill in for customer)
    Order #(s): (Fill in for customer)
    Voucher #(s): (Fill in for customer)
    Brief Reason: item not received

    Once again, we apologize for any inconvenience and greatly appreciate your patience.

    Thank you for using Dealfind.

    Sincerely,

    Michèle
    Customer Satisfaction Expert
    Dealfind

  35. I have posted previously that I received a 7.7GB memory card, when I asked the customer service at DealFind for a refund they didn’t seem concerned that it was a scam, I also saw that it is a deal on SwarmJam currently, I tried to log in so I could post a warning on their forum but they don’t have one! The only other thing I could think to do was email the anti fraud centre so I emailed them about this scam at info@antifraudcentre.ca maybe if they get enough people showing they’ve been victimized they can possibly do something? Here’s hoping!

  36. I ordered 4 of these memory cards the end of November. To date I have not received any of the cards. I had hoped to give them for Christmas but when I didn’t receive the cards I gave the “certificates” and explained the cards would be coming.
    I still haven’t received the cards and I have asked Dealfind for a full refund as the order on XSV360 is still showing as “processing”.
    I just came across this website and see that the whole thing is a scan.
    If I don’t get my money refunded in the next couple of days I will be contacting my credit card and filing a fraud with them.

  37. I ordered the card at the beginning of December and did not get a tracking number or any e-mail response although the order was acknowledged on their website. I have started sending out e-mails to both dealfind and xsv 360 and nobody will respond. I have sent multimple e-mails to both. I got ripped off hard.

    DEALFIND IS A SCAM. XSV 360 IS A SCAM, DON’T DO BUSINESS WITH EITHER.

  38. I bought the chip and have yet to receive it. So if I get it I guess I can worry about the warranty and capacity then. But at the moment xsv360.com is not even responding to my request about my order. I would advice everyone to stay away from this website for any purchase. They don’t answer their phone or answer email request. I ordered this product in November and as of yet received not product or notice of when to expect its delivery.

  40. It depends on how the cards were “upgraded”. Virtual 32GB are mapped on 8GB of actual physical space in some way. Different pieces of 32GB space could point to the same physical piece of 8GB memory space. In this case we have a trouble…

    Operating System of the device (digital camera, computer, etc…) thinks that 32GB are available. It is not aware about 8GB limit. OS will not understand that the card is full upon reaching 8GB, so it will attempt to write again which may corrupt old data or produce error in the best case.

    Now it’s purely DealFind’s responsibility for any problems their customers may experience with memory cards in the next months or a year. Because they know about the problems.

  41. Unfortunately if there were almost 10 or 11,000 or more of those fake cards sold, we are just a few, compared to that number sold ,that have complained, so unless all those others come forward it’s unlikely anything more will happen.The sad part is most folks don’t have a clue and will never know the difference,because 8 gigs still holds a lot of images depending on the file size, raw verses jpeg or video.Also Trueler I was told by a Techie that the cards should not rewrite over already written images, the card would just simply stop writing once it got to the limit of that card. The card should record as full at that point. Warren

  42. Thanks Eddie for information! Please give us an update if DealFind will respond to your inquiry.

    Thanks,
    Trueler

  43. I got my SD card about 10 days ago and only had the chance test it out yesterday. Then I did a bit of searching and came upon this website. Needless to say, I sent a rather nasty email to Dealfind support demanding a refund. If they don’t get back to me in the next day or so, I’m going to call and give them hell.

    Trueler, I did mention that there have been many complaints about this deal and that Dealfind might find itself in some legal trouble if they don’t refund me and others who have bought into this scam.

    Anyway, I’ll let you know how things are going.

    Boy do I feel stupid falling for this scam!

  44. I just received what dealfind claimed was their NEW shipment of 32GB cards, I had already tried to cancel my order but it really didn’t work. So I tested my card and the results verify it’s only a 7.7GB here are the results:

    The media is likely to be defective.
    7.7 GByte OK (16253455 sectors)
    8.7 GByte DATA LOST (18294257 sectors)
    Details:0 KByte overwritten (0 sectors)
    0 KByte slightly changed (< 8 bit/sector, 0 sectors)
    8.7 GByte corrupted (18294257 sectors)
    0 KByte aliased memory (0 sectors)
    First error at offset: 0x00000001f0041e00
    Expected: 0x00000001f0041e00
    Found: 0x0000000000000000
    H2testw version 1.3

    Buyer beware, I might try to contact the local tv troubleshooter here about it see if they can get dealfind to admit it's a scam, thanks for all the info people!

  45. Hi Pete,

    Since you were scammed, you may want to keep this card as an evidence of fraud for legal actions – tell this to DealFind. Also inform that you are at least going to do a chargeback because DealFind and XSV360 committed fraud together (DealFind allowed it to happen) and your money were taken by DealFind.

    BTW: Does DealFind agree to pay upfront for trackable shipping with signature required?

    Thanks,
    Trueler

  46. Transisto, this is what DealFind sent:

    “the merchant has found that a small percentage of the SD Memory Cards that were sent out did not have the full 32GB capacity”

    It’s a lie! Because on Nov 20 it was known almost for sure that XSV 360 was going to send fake 8GB cards (according to the picture of chip they provided), and so far nobody reported to receive full 32GB memory card. What is “small percentage”? So far it is 100% (from those who checked and reported)

    Yes, people received this message from DealFind, checked the card in device which showed 32GB and just relaxed… in fact having problematic 8GB card which will be discovered later…

  47. I am having countless issues with Dealfind regarding the refund, I’m not sure how you guys got a refund so quickly. I informed them I received the card, and after countless emails back and fourth, they are still not refunding the amount until I send the card back. I tell them I was scammed but they still continue to tell me to send the card back first.

    It’s quite aggravating.

  48. +1

    What ? you mean DealFind hasn’t yet contacted all 9,630 affected customers ?

    Any lawyer around who could suggest a good firm for a class action ?

  49. Hi Paul,

    I’m sorry to hear this. The data was overwritten and lost, because physical capacity of the cards were 8GB instead of 32GB, but digital camera “thought” it was 32GB.

    DealFind should compensate every loss you experienced, because they were aware that the cards were fake for more than a month, but they did not want to make things right and let their customers down again ignoring all their promises. I think they should at least pay for your next vacation and days off… However memories are priceless…

    Regards,
    Trueler

  50. I wish I never got these cards but when they arrived the day I was leaving for vacation I was excited but the cards crapped out and now I’ve lost my videos and several pictures. Bastards…..

    Does anyone know if I can some how still get the videos and pictures to open??

    Cheers,

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