It was an outrageous incident with CIBC customer service representatives by phone at one of the car dealerships in Toronto. I was buying a car and wanted to pay for extended warranty by several credit cards. All the credit cards have been successfully accepted, but CIBC Divident card has not been! The payment did not go through.
Do you remember their former slogan: “Rogers – The most reliable network”? I’m thinking of it every time when I’m speaking on the phone and elevator’s doors are closing, or in the airport, or many other places where Rogers signal becomes very weak or disappears at all.
Did you do shopping at Toys “R” Us? If your purchase list included any of the exempt items, so you have been overcharged by 8% in Ontario and 7% in BC for those items.
Maybe they are trying to collect more tax money for Canadian Government? Or probably they just keep extra profit because most of the customers are not aware of the new HST law in details?…
If you order anything with Purolator courier company and want it to be delivered on time, just call them and ask to deliver. That is right, unfortunately you have to do this. Otherwise package will be on hold at their depot forever and you will never know about this.
Home Depot is one more big retailer that overcharges customers by 8% in Ontario and 7% in British Columbia for some products. And these products are… can you try to guess?!… Books!!! Yes, books which are always exemption from any PST. Books must be taxed only with 5% GST portion of HST.
Sears did not carefully review the full exemption list, reading only headlines of the law. Some products are still overcharged by 8% in Ontario and 7% in BC. The exemption list is not more than one page for each province! Why Sears could not allocate enough resources to properly fix tax issues?! They left this responsibility on customers again! But many buyers are not aware of the entire list in details, and Sear just grabs more money due to “mistake”.
Several days after discharge from NYGH (North York General Hospital) you may receive an invoice with extra charges. Nobody in the hospital advise about them. Telephone services – $2.25 per minute for local Toronto calls. Birth journal – $17. Online payment – $2
Trueler has recently received a complaint on Green Cricket online store (greencricket.ca) from one of our readers, who ordered some personal and baby care products.
When shipment arrived, one of the items was not delivered. They told by phone that is was out of stock, but they did NOT issue any refund for this item!
They apply 13% HST tax to diapers, feminine hygiene products, and baby clothes which is illegal.
Green Cricket (greencricket.ca) applies 13% HST taxes on everything to be delivered in Ontario and 12% for BC! They illegally and probably intentionally overcharge many items by 8% in Ontario, and by 7% in British Columbia. Beware of this place! Probably they are cheating on quality of the products as well!
This is the e-mail conversation where UPS lied that there is no way to clear goods coming from US into Canada at customs office other than port of entry.
I called UPS several times about this, and received the same answer: “You can not clear package by yourself in local Canada customs office. You must drive 400 kilometers into Windsor!”